Revenue Cycle Specialist

Revenue Cycle Specialist—Behavioral Health

Location: Lauderdale Lakes, FL

$58,240–$64,480 per year

Exact Billing Solutions is a dedicated revenue cycle management firm specializing in substance use disorder, mental health, and autism care services. With proprietary billing processes and deep industry knowledge, we partner with healthcare providers to accelerate cash flow and improve patient care.

As a revenue cycle specialist in behavioral health, you will coordinate with insurance carriers and client providers to secure maximum payments for services rendered. Working across multiple expanding clinic locations, your timely collections help partners open clinics where they are urgently needed.

• Review and manage assigned AR inventory, ensuring timely follow‑up on outstanding claims
• Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams
• Submit corrected claims, appeals, and additional documentation as needed to secure reimbursement
• Document all collection activities clearly and accurately in our systems
• Monitor payor trends and elevate recurring issues to leadership
• Meet or exceed daily, weekly, and monthly productivity and quality standards
• Support special projects and process‑improvement initiatives as assigned
• Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow and affect patient satisfaction
• Generate reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, and daily census
• Use the patient accounting system (Collaborate
  
  MD) to status claims and add notes
• Escalate payor or client claim issues to department leadership and maintain clear communication with the leadership team to ensure compliance with third‑party guidelines
• Update patient demographics and insurance information as needed
• Meet KPI‑established metrics for productivity

• Associate’s degree (preferred)
• Minimum 3 years of experience in behavioral health out‑of‑network billing
• Proficiency with Collaborate
  
  MD EMR and billing software
• Experience working with ABA therapy preferred
• Knowledge of CPT and ICD‑10 coding preferred
• Experience handling claims denial follow‑up, appeals, and payor communication

• 21 paid days off (15 days PTO, increasing with tenure, + 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Integrity, dependability, and attention to detail are core to our team. We are a fast‑paced, growing company that values people over numbers and delivers services that free partners to focus on patient care.

EEO & Equal Employment:
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.