Manager, Business Operations - Urgent Care-UCC--BHP

Summary

The Manager, Business Operations – Urgent Care oversees and coordinates business operations for the urgent care center. This role supervises Physician Office Specialists (POS) and clinical team members—including medical assistants, nurses, and providers—while overseeing daily clinic operations, staffing coordination, workflow optimization, and performance management. The manager ensures efficient operations, excellent customer service, regulatory compliance, and strong financial performance. They serve as project manager for assigned tasks related to Physician Business Office operations and work to resolve issues to ensure prompt payment of claims and adherence to compliance regulations.

The manager must possess knowledge to ensure compliant billing, collections, cash posting/reconciliation to conduct self‑audits and implement actions based on findings to maintain the quality and integrity of Broward Health while supporting financial viability.

Shift 1

1.0

• Bachelor’s degree required.

• Five years of related practice management, or clinic business operations manager experience.
• Urgent Care experience a plus.

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued.

Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran’s preference in the hiring process to eligible veterans and other individuals as defined by applicable law.