ServiceNow Architect
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-06-10
Listing for:
Future Tech Enterprise, Inc.
Full Time
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, IT Project Manager
Job Description & How to Apply Below
We are seeking an experienced Service Now Architect with deep expertise across the Service Now platform and proven experience implementing Service Bridge integrations between Service Now instances. This role will be responsible for designing, configuring, and implementing scalable Service Now architectures that enable seamless collaboration, fulfillment, and data exchange across multiple organizations and Service Now environments.
The ideal candidate combines strategic architectural thinking with hands‑on platform configuration and integration expertise, and has a track record of successfully implementing Service Now solutions that support cross‑company service delivery, asset management, and operational workflows.
Key Responsibilities- Define and maintain the overall Service Now platform architecture including integration strategies, data models, and governance.
- Architect scalable solutions leveraging Service Now modules including ITSM, HAM/SAM, CMDB, Integration Hub, Flow Designer, and Service Bridge.
- Provide architectural guidance for multi‑instance Service Now environments across internal and partner organizations.
- Establish best practices for instance‑to‑instance integrations, data exchange, and workflow orchestration.
- Lead the design and deployment of Service Now Service Bridge solutions connecting internal and external Service Now instances.
- Design secure and scalable provider/consumer Service Bridge architectures.
- Implement cross‑instance service catalogs, request fulfillment workflows, and ticket synchronization.
- Configure Service Bridge for partner organizations, vendors, and service providers.
- Troubleshoot and optimize Service Bridge integrations to ensure reliability, performance, and security.
- Perform hands‑on configuration using Flow Designer, Integration Hub, Business Rules, Script Includes, Service Catalog, and Workflows.
- Configure and maintain CMDB data structures and service mapping.
- Develop and maintain API integrations and data exchange processes.
- Implement automation and orchestration for service fulfillment.
- Design and implement integrations using REST/SOAP APIs, Integration Hub spokes, MID Server architecture, and Service Bridge.
- Support integration of Service Now with external enterprise systems such as ERP, asset management systems, and partner platforms.
- Ensure integration patterns align with enterprise architecture and security requirements.
- Establish standards for Service Now configuration, integration development, instance governance, and data quality within the CMDB.
- Support platform lifecycle management including upgrades, patching, and technical debt reduction.
- Document architecture decisions and integration frameworks.
- Work closely with Enterprise Architects, IT Operations, Security and Compliance teams, business stakeholders, and external partner organizations.
- Lead architecture workshops and design reviews.
- 5+ years of Service Now platform experience
- 3+ years in a Service Now Architect or Senior Technical Lead role
- Demonstrated experience implementing Service Now Service Bridge integrations
- Proven success integrating multiple Service Now instances across organizations
- Experience with ITSM implementations and enterprise service management
- Deep expertise with Service Now platform architecture, CMDB design and service mapping, Integration Hub, Flow Designer, Service Catalog, and Business Rules/scripting
- Strong experience with REST/SOAP integrations, MID Server architecture, and instance‑to‑instance integrations
- Knowledge of security and data governance best practices
- 5+ years of Service Now platform experience
- 3+ years in a Service Now Architect or Senior Technical Lead role
- Demonstrated experience implementing Service Now Service Bridge integrations
- Proven success integrating multiple Service Now instances across organizations
- Experience with ITSM implementations and enterprise service management
- Deep expertise with Service Now platform architecture, CMDB design and service mapping, Integration Hub, Flow Designer, Service Catalog, and Business Rules/scripting
- Strong experience with REST/SOAP integrations, MID Server architecture, and instance‑to‑instance…
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