Information Technology Specialist - Computer Aided Dispatch; CAD

Benefits of Broward County Employment

High‑Deductible Health Plan – bi‑weekly premiums:
Single $10.90 / Family $80.79. Includes a County‑Funded Health Savings Account of up to $2,000 annually. Consumer‑Driven Health Plan – bi‑weekly premiums:
Single $82.58 / Family $286.79. Florida Retirement System (FRS) – Pension or Investment Plan. 457 Deferred Compensation employee match. Eleven (11) paid holidays each year. Vacation (Paid Time Off) = 2 weeks per year. Up to 40 hours of Job Basis Leave for eligible positions. Tuition Reimbursement (Up to $2,000 annually). Paid Parental Leave.

Manages large scale information technology projects. Works under administrative supervision, developing and implementing programs within organizational policies and reporting major activities to executive level administrators through conferences and reports.

Requires a Bachelor’s degree from an accredited college or university with major coursework in computer science or a closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management. Must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations.

Possession of or eligibility to obtain basic FCIC/NCIC certification. Possession and maintenance of a Florida Class E Driver’s License.

• Experience with performing research, data analysis, and feasibility studies to submit technical and management reports.
• Experience with providing client laptop and desktop hardware support and administration.
• Experience with database administration.
• Experience with leading continuous improvement programs related to public safety applications.
• Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application).
• Project Management Certificates (PMP, PgMP, or closely related field).
• Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt).
• Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field).
• Database Administration Certifications (SQL, Oracle, or closely related application).
• Presentation or Training Skills in Mission Critical Public Safety Services and Applications.
• Software or Application Programming Skills.
• Technical Writing or Documentation Skills.
• Master’s Degree or higher in Electrical Engineering, Business Administration, Computer Science, MIS, or closely related field.

• Provides high‑level technical expertise and project management direction of multiple large‑scale information technology initiatives including technological research, analysis, design, development, and implementation of projects.
• Reviews County‑wide information technology strategic direction, recommends approaches for incorporation of emerging technologies when appropriate, and implements the approved approach.
• Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost‑benefit comparisons.
• Supervises professional and technical personnel in assigned work teams or sections.
• Plans, organizes and implements approved emerging technologies.
• Administers County‑wide technological specialty functions.
• Performs project management responsibilities for large‑scale complex information technology projects.
• Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards.
• Documents deployment, security, quality assurance, change controls, and compliance.
• Emergency Planning:
  Analyzes, plans, recommends, and implements solutions and/or automated enhancements to application workflow processes directly related to public safety 911 call centers and law/fire emergency response.
• Applications:
  Maintains, configures programming, reviews and implements feature and functionality, performs acceptance testing, and manages version upgrades.
• Vendor Communications:
  …