Director, IT PMO - Segments

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* The Director, PMO Segments is responsible for leading a centralized enterprise Program Management function across Insurance, Center Well, Corporate, Digital and Growth.

This role reinforces standardization of delivery governance, tooling, and execution practices across highly technical and cross-functional environments, enabling scalable, secure, and high-performing platforms.

The Director unifies PMO capabilities into a cohesive model that enhances delivery consistency, transparency, and risk management across enterprise technology services while driving successful delivery of program and project scope for our technology and business customers.

The Director, PMO Segments assembles and leads project teams, identifies appropriate resources needed, and ensures timely completion of projects within budget. Actively manages stakeholder partnerships and mitigates risks. Familiar with the various delivery methodologies (PMI, SAFe, Agile delivery, LPM, etc.). Understands and supports the role and function of each team member, in order to effectively coordinate the activities of the team.

Oversees the interdependencies and integration of interrelated projects and sets strategies for program execution to deliver longer term business value.

** Enterprise Governance & PMO Leadership*
* + Ensure  
** Program and Project governance for all segments** , including compliance, audit readiness, and delivery standards

+ Champion and ensure consistent  
** program and project execution frameworks
** across Agile, Product, Dev Ops, and Traditional PM models

+ Drive  
** PMO maturity and operating model standardization
** across infrastructure, platform, operations and cybersecurity domains

+ Demonstrate  
** adaptability
* * and  
** curiosity
* * in the face of ambiguity and change.

** Segment Delivery Oversight*
* + Provide oversight across domains, including:

+ Insurance (Medicaid, Medicare, Carelus, Claims, Product & Billing, Provider, Enrollment & member)

+ Center Well

+ Military

+ Digital

+ Corporate

+ Growth

+ Manage  
** interdependencies across complex Programs and ecosystems
** to ensure aligned and predictable delivery

** Tooling Strategy, AI & Data Governance*
* + Reinforce  
** tooling strategy
** across shared technologies

+ Drive an  
** AI first
** mindset across the entire PMO

+ Drive integration between  
** PPM, Agile, Dev Ops, and operational tooling*
* + Enforce  
** data governance, KPIs, and reporting standards
** to enable real-time delivery insights

** Portfolio Visibility & Executive Reporting*
* + Deliver executive-level reporting

+ Provide visibility into  
** capacity, financials, risks, dependencies, and delivery performance*
* + Escalate and mitigate risks impacting platform stability, scalability, or regulatory compliance

** Cross-Functional Influence*
* + Partner with:

+ Segment leaders

+ Business Leader and Product Owners

+ Engineering and technology leadership

+ Cybersecurity leaders

+ Platform and data teams

+ Portfolio management and finance

+ Technology Operations Leaders

+ Influence adoption of  
** enterprise governance standards, tooling, and delivery discipline*
* ** Team Leadership*
* + Lead a large team of contractors and employees

+ Demonstrate high Emotional Quotient (EQ) and strong leadership skills

+ Build capabilities aligned to  
** modern engineering and platform delivery models*
* ** Use your skills to make an impact*
* ** Required Qualifications*
* + Masters degree

+ 8 + years of leadership experience in a medium to large corporate technical environment, with oversight across diverse segments including healthcare insurance, technology operations and clinical operations

+ 4+ years leadership experience in a PMO

** Preferred Qualifications*
* + Experience working with teams that support architecture, infrastructure, cloud, service, API, Storage, Cybersecurity

+ 1+ years experience supporting AI initiatives

+ Medicaid and Medicare experience

+ Working knowledge of Service Now, Jira, Jira Align, ADO

+ Project Management certification

+ Agile/SAFe certification

** Additional Information*
* ** This position follows a Hybrid work style (3 days a week in office). The candidate must live close to one of our designated IT locations:
Louisville, KY;
Tampa, FL;
Dallas/Frisco, TX;
Boston, MA;
Washington,

D.C:
Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC.*
* ** Scheduled Weekly Hours*
* 40

** Pay Range*
* The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$184,800 - $254,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

** Description of Benefits*
* Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive…