Technology Support Specialist Ii

Overview

POSITION GOAL Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers, concentrating in customer concerns, needs issues, training, and guidance.

Requisition : 21714

Work Location: TEQUESTA TRACE MIDDLE

City: WESTON

• Provide technical assistance training and guidance to site-based staff and students for both hardware and software applications problems.
• Ensure the assigned location has an effective, stable, and consistent digital learning environment, including virtual, by collaborating with customers and district level technology support staff.
• Support and ensure adherence to district network security standards.
• Coordinate with vendors the acquisition of appropriate hardware and software.
• Support and ensure adherence to the established hardware and software District Technology guidelines.
• Assist with the installation of approved hardware, both stand-alone and networked, as needed.
• Assist with or conduct the installation of approved software.
• Perform basic troubleshooting for technology.
• Perform minor repairs or upgrades to technology.
• Serve on location technology team and collaborate with other assigned technology staff.
• Maintain and coordinate the integration of technology systems into the digital learning environment.
• Maintain accurate inventory of all technology assets, hardware, and software.
• Maintain technical proficiency by participating in District led meetings and training programs offered to sustain or enhance the Technical Support Specialist’s skills related to the performance responsibilities.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to the job.
• Ensure adherence to safety rules and procedures.
• Follow federal and state laws, as well as School Board policies.
• Perform other duties as assigned by the immediate supervisor or designee.

• High school diploma or satisfactory completion of an approved General Educational Development (GED) testing
• Minimum of six (6) years of experience in supporting computer systems related to digital learning environments, OR

• Earned associate degree from an accredited institution
• Minimum of four (4) years of experience in supporting computer systems related to digital environments.

AND Proficiency required in the following:

• Basic hardware and software knowledge
• Knowledge of Windows, Mac, and iOS operating systems
• Installing and maintaining software
• Managing and maintaining computer network systems including Virtual and Local Area networks
• Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage, and related applications
• Effective communication
• Computer skills as required for the position

• Bilingual

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.

Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.

Light work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently as needed to move objects.

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

To review the complete job description for this position access the following website:
Broward Schools – search by Job Code. The Job Code for this position is MM-120.

• Advertisement Window: 06/29/2026 - Open Until Filled
• Work Calendar: 247/248 Day Cal
• Pay Grade: GRADE 19
• Classification:
  Nonexempt
• Hourly Rate: $27.82 - $42.65 per hour

Note: New hires will be hired at the minimum of the assigned salary range.