Knowledge Management- AI Enablement Associate Director

Enterprise Knowledge Management - Ai Enablement Lead

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

The Enterprise Knowledge Management - AI Enablement Lead serves as the deputy leader within the Enterprise Knowledge Management (EKM) function, partnering closely with the EKM leader to modernize how knowledge and content are created, governed, contextualized, and delivered across the enterprise.

This role is responsible for integrating knowledge management, content management, and AI capabilities, with a strong emphasis on Microsoft 365 and SharePoint, information lifecycle management, and AI-driven contextualization. The role will help evolve the organization from traditional content repositories to intelligent, context-aware knowledge systems that support decision-making, productivity, and scale.

• Enterprise Knowledge & Content Strategy
• AI-Enabled Knowledge Management
• Microsoft 365 & SharePoint Leadership
• Information Lifecycle & Governance
• Leadership & Enablement

Education/Certifications

• Bachelor's degree or equivalent experience (required)

Technical Skills

• 8-10 years of experience in enterprise knowledge management, content management, information architecture, or related disciplines. Required
• Hands-on experience applying AI to knowledge content, including contextual search, intelligent retrieval, or automation use cases. Preferred
• Deep expertise in Microsoft 365, including:
• SharePoint (architecture, governance, and design) Required
• Experience using SharePoint Online (Modern). Required
• Enterprise search and metadata strategies Required
• Integration with Teams and other M365 services Required
• Knowledge of Microsoft Power Platform (Apps, Automate and BI). Preferred
• Knowledge of web analytics tools such as Google Analytics, AvePoint or equivalent. Preferred
• Demonstrated experience leading or significantly contributing to KM or content transformations at enterprise scale. Required
• Strong understanding of information lifecycle management, records management, and governance frameworks. Required
• Proven ability to operate as a deputy or senior leader, influencing without authority and partnering closely with executive stakeholders. Required

• Experience implementing or supporting AI copilots, RAG (retrieval-augmented generation), or knowledge intelligence platforms. Preferred
• Familiarity with data classification, content labeling, and AI-ready content preparation. Required
• Background working in large, matrixed, or highly regulated enterprise environments. Required
• Experience driving adoption and behavior change related to new digital or AI-enabled tools. Required

• Proven ability to manage complex initiatives and influence across teams without direct authority. Required
• Strong understanding of professional services environment. Required
• Ability to translate complex guidance into clear, usable content. Required
• Excellent stakeholder management and communication skills. Required
• Strategic thinker with strong execution and follow-through. Required
• Comfortable navigating ambiguity and building new capabilities from the ground up. Required
• Data-informed decision maker with a continuous improvement mindset. Required
• Experience supporting distributed professional populations. Required

Travel

• Ability to travel on occasion to participate in firm or department meetings and training seminars. Required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave);

domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and…