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Proactive Enterprise IT Service Desk Analyst
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-07-10
Listing for:
Abacus
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Abacus is seeking an Analyst, Enterprise Service Desk to serve as the initial contact for IT support requests, triage issues, and coordinate escalations. You will work to resolve basic desktop, software, network, and hardware problems while maintaining strong client interactions.
The role requires an Associate’s Degree in Technology or related field and 2–5 years of experience with Microsoft environments, with MSP experience and security certifications preferred.
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