AI Product Specialist

AI Product Specialist

Location:

Hybrid, United States

Employment Type:

Full-Time

Benefits Offered:
Vision, Medical, Life, Dental, 401K

Gross Annual Base Salary: USD 75,000 - 95,000

Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job‑related criteria.

This role requires the candidate to work from one of the following One Stream office locations:
Birmingham, MI;
Fort Lauderdale, FL;
New York, NY; or Chicago, IL.

As an AI Product Specialist, you will play a key role in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect from One Stream. You will help generate documentation (solution guides and how‑to guides) and build and maintain information management processes that enable end users to get the most from our AI capabilities.

The AI Product and Engineering team bridges the gap between AI research and AI products, bringing tangible and quantifiable value to end users. Our AI solutions encompass time‑series forecasting, anomaly detection, natural language processing, and other AI and machine learning applications.

• Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found.
• Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants.
• Participate in daily stand‑ups to cover the status of a product release cycle.
• Suggest product enhancements that can improve the overall user experience of our AI solutions.
• Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies.
• Contribute to existing solution guides, how‑to guides, and other customer‑facing documentation.
• Contribute to the refinement of existing documentation management procedures.
• Contribute to the creation of test plans for new solutions.
• Train new team members in how to fulfill the role of a Product Specialist.

• Bachelor's degree or similar work experience.
• Experience with AI tools and frameworks.
• Knowledge of machine learning algorithms, data analysis, and programming.
• Experience working in a cross‑functional team.

• Experience with coding.
• Experience working with a development team.

• Must be a self‑starter, continuously learning how our AI solutions work.
• Excellent written and verbal interpersonal skills.
• Interest in continuous learning opportunities as the AI space evolves.
• Comfortable with minimal direction.
• Comfortable working in evolving processes.
• Constantly seeks ways to improve existing processes with technology.
• Interest in growing into other roles and opportunities in AI consulting, AI development.
• Excellent organization, scheduling, project management, and multi‑tasking skills.

All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

One Stream is an Equal Opportunity Employer.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.