Sr. Systems Support Analyst

Join Vacatia and Build the Future of People Technology

Location:

Fort Lauderdale, FL (Hybrid Flexibility Available)

Vacatia is an innovative hospitality company reinventing the vacation ownership experience across discovery, booking, and stay. As our business grows, so does our commitment to building modern People technology that enables exceptional employee experiences and smarter business decisions.

We’re looking for a Senior People Systems Analyst to help transform how our People & Culture organization operates. This is more than an HR systems role—it's an opportunity to architect scalable workflows, automate manual processes, build meaningful analytics, and create the technology foundation that supports every stage of the employee lifecycle.

If you're energized by solving complex business problems, designing technology-enabled solutions, and building systems that improve how organizations work, we'd love to meet you.

Design the systems, workflows, and automation that power recruiting, onboarding, talent management, learning, performance, and employee engagement.

Your work will improve operational efficiency, strengthen data quality, and enable better decision-making across the entire organization.

Move beyond system administration by translating business needs into scalable workflows, automations, dashboards, and sustainable operating processes.

Partner with Talent Acquisition, HR Operations, Finance, IT, and executive leadership to continuously improve the technology that supports our people.

Help modernize People operations through workflow automation, AI-enabled solutions, integrations, and scalable business systems.

• Design, configure, and optimize People systems that improve efficiency, data quality, and employee experiences across the employee lifecycle.
• Translate business requirements into scalable technology solutions, workflow automations, dashboards, reporting, and system enhancements.
• Configure and improve platforms supporting recruiting, onboarding, HR operations, learning, compliance, performance management, succession planning, engagement, and bonus planning.
• Evaluate opportunities to eliminate manual work through automation, integrations, low‑code solutions, and emerging HR technologies.
• Build and maintain dashboards, executive scorecards, People analytics, and operational reporting that support workforce planning and business decision‑making.
• Design future‑state workflows by mapping current processes, identifying improvement opportunities, and implementing scalable operating models.
• Develop SOPs, process maps, governance documentation, system inventories, data dictionaries, and technical documentation that improve organizational sustainability.
• Support testing, implementations, integrations, upgrades, and change management initiatives while driving user adoption and continuous improvement.
• Partner with HR technology vendors, IT, Finance, and business leaders to deliver secure, scalable, and well‑governed People technology solutions.
• Help shape Vacatia’s long‑term People Technology roadmap through innovation, automation, and continuous process improvement.

• 5+ years of experience supporting HR technology, People systems, workflow automation, business systems, process improvement, or related disciplines.
• Demonstrated success translating business problems into scalable, documented, and sustainable technology solutions.
• Strong knowledge of HR processes including recruiting, onboarding, employee data, performance management, learning, compliance, talent management, and reporting.
• Experience administering HRIS (UKG, Paylocity, Workday, ADP or similar), ATS (Clear Company or similar), LMS, workflow automation platforms, reporting tools, and Google Workspace.
• Advanced spreadsheet expertise with complex formulas, structured datasets, reporting automation, and data validation.
• Experience supporting system implementations, integrations, data migration, testing, and change…