Director, Network Services

The Director, Network Services is responsible for defining and executing the enterprise network strategy, architecture roadmap, operational excellence initiatives, and technology modernization programs supporting business objectives. Accountable for enterprise-wide network strategy, governance, operations, financial management, vendor relationships, cybersecurity alignment, and service delivery. The scope of the role includes all network and telephony infrastructure.

Organizational Relationships:

Reports to the Vice President, Technology Operations and partners with Executive Leadership, Information Security, Finance, Procurement, Retail Operations, and Technology vendors.

At this time, we are not considering applicants who require employment authorization sponsorship (1) as a condition of eligibility for employment with the Company or (2) at any point during the term of their employment. Candidates must be authorized to work in the United States without the need for current or future visa sponsorship by the Company.

Job Responsibilities:

Develop and execute enterprise network strategy and multi-year roadmap.

Lead network operations across corporate, retail, cloud, telecommunications, and data center environments.

Establish governance, standards, KPIs, SLAs, and operational excellence frameworks.

Direct modernization initiatives including SD-WAN, cloud networking, automation, and observability.

Ensure network resiliency, business continuity, and capacity planning.

Partner with Information Security to implement network security controls and risk mitigation.

Lead vendor negotiations, contract management, and strategic partnerships.

Build and develop a high-performing organization through coaching, succession planning, and workforce development.

Sponsor strategic enterprise technology programs and infrastructure transformation initiatives.

Qualifications:

5-8 Years Hands on Networking/Voice Experience5+ Years in people leadership in large enterprise

College Degree from Accredited UniversityCCNA/CCNE/CCIE certifications preferred

Experience with Cisco Cloud Voice/Contact Center/Zscaler/Palo Alto/Aruba Wireless/Cisco Switching Develop and execute enterprise network strategy and multi-year roadmap.

Lead network operations across corporate, retail, cloud, telecommunications, and data center environments.

Extensive experience with SASE security solutions like Zscaler (or similar)
Palo Alto Firewall experience

Establish governance, standards, KPIs, SLAs, and operational excellence frameworks.

Direct modernization initiatives including SD-WAN, cloud networking, automation, and observability.

Ensure network resiliency, business continuity, and capacity planning.

Partner with Information Security to implement network security controls and risk mitigation.

Lead vendor negotiations, contract management, and strategic partnerships.

Build and develop a high-performing organization through coaching, succession planning, and workforce development.

Sponsor strategic enterprise technology programs and infrastructure transformation initiatives.

The anticipated base salary: $146,000–$195,000, commensurate with experience, qualifications, and geographic location. This position is also eligible for an annual performance-based bonus, in accordance with the company's applicable incentive plan.

Exciting Benefits and Perks Await You:

Competitive compensation and 401k matching

Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

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