IT Helpdesk Specialist II; MSP Multi-Client Escalation
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-08-26
Listing for:
AVLAnet
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
is a client-facing MSP seeking a skilled Level 2 IT Helpdesk Specialist to resolve complex issues across multiple client environments and support end users. You will serve as escalation for Level 1, uphold high customer value, and thrive in a fast-paced, multi-client setting.
Ideal candidates have 2+ years in IT helpdesk, strong Windows/Mac OS and Microsoft 365 skills, and MSP multi-tenant experience. Travel to client sites may be required, with opportunities for advancement.
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