D365 Business Functional Expert
Listed on 2026-08-28
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
AO Partners is conducting a search on behalf of a PE-backed BPO and technology services firm serving the automotive industry - a well-established, growth-stage company with a strong market position.
The company recently implemented Microsoft Dynamics 365 Business Central and is now looking for a seasoned functional expert to help them maximize the platform. This is a high-visibility role with real influence over how the ERP evolves as the business scales.
This is a bridge role - sitting at the intersection of business operations and technology, partnering with Finance, Accounting, Operations, and Sales to translate real business needs into scalable ERP solutions. The right candidate will bring both functional depth and the initiative to drive meaningful process improvement without being hand-held.
Key Responsibilities:- BC configuration, enhancements, and ongoing system optimization
- Requirements gathering and solution design across key business functions
- Integration management with third-party systems, vendors, and developers
- Master data management, reporting accuracy, and system governance
- User acceptance testing, training, documentation, and adoption
- Troubleshooting, root cause analysis, and proactive system health management
- 5+ years as a Systems/ERP Analyst, Functional Consultant, or Solutions Architect
- Strong hands-on experience with D365 Business Central or Dynamics NAV
- Solid understanding of finance, accounting, purchasing, and/or sales processes
- Proven ability to gather requirements, identify gaps, and design practical ERP solutions
- Experience in financial services or adjacent industries a plus
- Familiarity with Power BI, Power Platform, Microsoft Fabric, or AL/extensions a bonus
- Development experience helpful but secondary - this is a functional expert role first
This is a temp-to-perm opportunity for someone who enjoys rolling up their sleeves, working collaboratively across teams, and making a real impact at a company with strong momentum.
Please note that the client does not provide visa sponsorship.
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