Information Technology Specialist; Computer Aided Dispatch

Requirements And Preferences

The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist position for our Public Safety Section.

• Eleven (11) paid holidays each year
• Vacation (Paid Time Off) = 2 weeks per year
• Tuition Reimbursement (Up to 2K annually)
• Up to 40 hours of Job Basis Leave for eligible positions
• Paid Parental Leave
• Health Benefits
  • High-Deductible Health Plan – bi-weekly premiums:
    Employee $10.90 / Family $80.79
  • Includes a County Funded Health Savings Account of up to $2,000 Annually
  • Consumer Driven Health Plan – bi-weekly premiums:
    Employee $82.58 / Family $286.79
  • Florida Retirement System (FRS) – Pension or Investment Plan
  • 457 Deferred Compensation County matches up to $2,000 a year

The position is responsible for maintaining the design and integrity of mission critical servers and client applications used to support the operation of Broward County’s Public Safety E911 Answering Points (PSAP) and Computer Aided Dispatch (CAD) system with 99.999% reliability and uptime. Broward County PSAPs rely on the Regional CAD system and supporting applications for successful and efficient emergency response of countywide Law and Fire personnel to the needs of Broward County residents.

This role will require subject matter expertise and self-directed research on features, functionality, innovation trends, design, implementation, and testing of CAD and supporting applications (AVL, ProQA Paramount, Mobile Data, Law Records, Fire Records, etc) in support of our public safety end users. As a member of the 24x7 Regional Public Safety Applications CAD Team, the specialist will provide onsite, remote, and on-call support to our public safety end users who have critical response time requirements.

Work involves end user feature and functionality planning, acceptance testing, implementation of version upgrades, system maintenance, system configuration, and general oversight of the Regional Public Safety Application systems in cooperation with staff from the County, Sheriff, Municipal Police, and Municipal Fire Departments. Work also involves planning long-range strategic evolution and integration of county-wide, multi-agency, multi-discipline, multi-jurisdictional CAD and related software application technologies and infrastructure to be regional and state-wide interoperable with other public safety departments.

Manages large scale information technology projects.

Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Requires a bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations or closely related experience.

None.

• Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports.
• Experience with providing client laptop and desktop hardware support and administration.
• Experience with database administration.
• Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application)
• Project Management Certificates (PMP, PgMP, or closely related field.
• Six…