Middle Revenue Cycle SME Analyst

Our promise to you

Joining Advent Health is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team.

All while understanding that together we are even better.

• Benefits from Day One:
  Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

900 HOPE WAY

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Identifies opportunities for process improvement in Middle Revenue Cycle and provides actionable recommendations in support of strategic initiatives related to systems and applications. Partners with Automation team and Operations in identifying and evaluating automation opportunities, developing Process Design documentation and implementing automations for operational gains. Participates in ongoing Revenue Cycle and clinical operational and software trainings to keep up to date on functional area workflows and technology capabilities.

Relays findings and recommends action plans to Revenue Cycle and System SMEs leadership. Conducts or leads periodic system issue reviews and collaborates with department leadership and IT to implement necessary changes. Collaborates with the Project Management team to provide technical SME support during strategic Revenue Cycle initiatives involving Middle Revenue Cycle. Evaluates project feasibility and translates operational and clinical requirements into technical specifications.

Collaborates with teams across Revenue Cycle functional areas and clinical areas to translate operational needs into technical requirements. Recommends optimal usage of systems and technologies to achieve operational goals and drive process efficiencies. Assists with implementation and testing of Middle Revenue Cycle applications to ensure automations, dashboards, and other applications provide accurate and usable data. Communicates with Revenue Cycle functional areas to increase application effectiveness through ongoing testing and feedback.

Provides subject matter expert (SME) support for complex technology initiatives related to Revenue Cycle systems. Other duties as assigned.

• Deep understanding of operational process and workflows in the Middle Revenue Cycle [Required]
• Deep understanding of Epic applications, Middle Revenue Cycle specific tools, technologies, and vendors leveraged by Advent Health, their capabilities, data structure, and relation with other applications [Required]
• Advanced knowledge of Middle Revenue Cycle‑specific tools and workflows, including Computer Assisted Coding (CAC) and charge capture and reconciliation related tools and workflows [Required]
• Exceptional problem‑solving [Required]
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature (as needed to perform duties) [Required]
• Proficient in MS Office (Word, Excel, PowerPoint, Visio, Outlook, etc.) [Required]
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient manner [Required]
• Ability to communicate professionally and effectively in English, both verbally and in written…