Claims Adjuster; Liability

Risk Management Division – Claims Adjuster

The Broward County Board of Commissioners Risk Management Division are seeking a detail-oriented and experienced Claims Adjuster to manage Liability claims for Broward County. This role involves investigating, analyzing, and resolving claims while ensuring compliance with state regulations and organizational policies. The ideal candidate will have strong negotiation skills, analytical ability, and experience handling complex claims.

High Deductible Health Plan – bi-weekly premiums:
Single $10.90 / Family $80.79. Includes a County Funded Health Savings Account of up to $2000 Annually. Consumer Driven Health Plan – bi-weekly premiums:
Single $82.58 / Family $286.79.

Florida Retirement System (FRS) – Pension or Investment Plan. 457 Deferred Compensation employee match. Eleven (11) paid holidays each year. Vacation (Paid Time Off) = 2 weeks per year. Up to 40 hours of Job Basis Leave for eligible positions. Tuition Reimbursement (Up to 2K annually).

Performs advanced specialized technical work in the investigation and adjustment of public liability and/or Workers' Compensation claims. Works under general supervision, independently developing work methods and sequences.

• Review and analyze accident reports, property damage, and bodily injury claims to determine liability.
• Investigate Workers’ Compensation and Liability claims, including gathering evidence, interviewing witnesses, and reviewing police reports and medical records.
• Negotiate claim settlements with internal leadership, legal teams, and claimants.
• Attend mediations and provide support to the County Attorney’s office during the claims process.
• Authorize and coordinate medical treatment, property restoration, and other claim-related actions.
• Calculate and process indemnity and medical benefits, impairment ratings, and ensure timely payments to avoid penalties.
• Monitor work status, medical treatment, and discharge papers for accurate claim closure.
• Identify potential fraud, subrogation opportunities, and underwriting/safety risks.
• Maintain accurate documentation and comply with state-mandated reporting requirements.
• Collaborate with medical professionals, internal divisions, and legal counsel on complex cases.

Performs related work as assigned.

Requires two (2) years equivalent of higher-level education from an accredited college or university with major coursework in insurance, risk management, or closely related field. One year of relevant experience may be substituted for each year of required education.

Requires four (4) years in adjusting workers' compensation and/or bodily injury/property damage liability claims or closely related experience.

Possession/retention of a Florida All-Lines Adjusters License (Type 6-20 or 7-20) from the State of Florida Division of Insurance Agent and Agency Services.

Must possess and maintain a valid Florida Class E Driver's License for duration of appointment.

• Associate in Risk Management (ARM)
• Certified Insurance Counselors (CIC)
• Chartered Property Casualty Underwriter (CPCU)
• Accredited Claims Adjuster (ACA)
• Associates in Claims (AIC) Certificate
• Claims handling in Clearsight Enterprise claims software
• 2+ years of experience handling subrogation claims
• Bachelor's degree or higher in relevant field

Reviews and analyzes reports of accidents including property damage and bodily injury to determine liability; reviews and analyzes Liability and/or Workers' Compensation claims and recommends appropriate action.

Consults on injury cases with various medical personnel in order to ascertain the extent and cost of treatment, loss of earning capacity and prognosis; confers with County physician on employment limitations.

Performs the calculation and payment of benefits whether indemnity and/or medical benefits, including entering all payments for benefits.

Coordinates the gathering of formal evidence by taking photographs, preparing diagrams and making measurements at accident scene; arranges for witnesses…