Director of Operations

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If you want to work as an Operations Manager with the global authority in the Healthcare Training Industry with an amazing company culture then apply now!

This Jobot Job is hosted by:
Jennifer Thomas

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Salary: $130,000 - $150,000 per year

We are looking for a Sr. Operations Manager with professional experience in both medical aesthetics and hospitality/event operations. This role requires high‑volume hotel and venue contracting experience and deep logistical capability. This individual will oversee day‑to‑day business operations, ensuring efficiency, scalability, and alignment with strategic goals. This role requires a proactive leader who thrives in a fast‑paced environment, can manage cross‑functional teams, and is committed to delivering an exceptional customer and employee experience.

The Senior Operations Manager will manage nationwide seminar operations, coordinate cross‑department initiatives, communicate with our Physician instructors and Chief Medical Officer on new projects and expansion of the Live and On‑Demand curriculum.

In addition to internal operations, this individual will also look outside the organization for new ventures and methods for growth. Whether that means creating new partnerships with vendors, or aligning with hospitals and medical schools to expand training opportunities. The Senior Operations Manager will maintain a thorough knowledge of the industry and competition, not only reacting to market changes but proactively innovating and leading.

• Excellent Base Salary!
• Bonus (Performance and Company Profitability Based)
• This role provides the opportunity to grow from Senior Operations Manager → Operations Manager → Director of Operations → VP of Operations (with compensation up to $180K–$200K+ plus commissions), and ultimately into a Chief Operating Officer position.
• Health, Dental, Vision
• 401K Match
• PTO and Paid Holidays
• Professional Development Resources

• Lead and manage daily operations across multiple departments (sales, marketing, customer service, events, and administration).
• Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish.
• Manage and negotiate contracts with hotels and venues, securing optimal terms for weekend seminars.
• Coordinate with faculty doctors and medical professionals to schedule workshops and training programs.
• Develop and implement operational strategies, policies, and processes that drive efficiency and scalability.
• Partner with the executive team to set and achieve organizational goals, KPIs, and budgets.
• Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations.
• Maintain in-depth knowledge of industry trends and competitors, driving innovation to sustain market leadership.
• Identify opportunities for process improvements and cost savings while maintaining quality standards.
• Ensure compliance with all applicable laws, regulations, and company policies.
• Monitor attendance, performance metrics and deliver clear reporting to senior leadership.
• Negotiate and manage vendor and partnership contracts. Oversee supply ordering and vendor allocation.

• 5+ years in Operations, Project Management, or Events Coordination (education, medical, or training industry a plus).
• Strong background in Hospitality/Event Management with responsibility for managing high volume hotel/venue contracts annually.
• Proven ability to manage complex, multi-phase projects with strict deadlines.
• Strong negotiation and vendor management experience.
• Excellent organizational skills with high attention to detail.
• Proficiency with CRM systems, Project Management tools, and Microsoft Office.

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