Director of Operations

We are seeking an experienced, entrepreneurial Director of Operations to serve as the operational center of the company, leading day-to-day execution while actively identifying opportunities to grow revenue and expand the business. The ideal candidate is highly motivated by growth and wants to directly contribute to the company’s success while creating significant opportunities for their own professional and financial advancement. This individual is accountable for making sure every part of the business runs smoothly and on schedule — from the faculty who teach our programs, to the trade shows we exhibit at, to the special events we host, to the content we film in-house.

This is a highly cross-functional leadership role. The Director of Operations is the primary point of contact for our faculty, a driving force behind our business development and partnership strategy, a close collaborator with marketing, and the coordinator who keeps our media production efficient, accurate, and on brand. We are looking for a hands-on, entrepreneurial leader who is equally comfortable developing strategic partnerships and new business opportunities as they are stepping in to quickly resolve an unexpected operational or logistical challenge at a live training event.

A strong working knowledge of the aesthetics and functional medicine industries is essential to understanding our business, identifying growth opportunities, and succeeding in this role.

Empire Medical Training is the nation’s leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. With nearly 30 years of experience, we deliver top-tier live and virtual training to thousands of practitioners every year across the U.S. and abroad. Our learning platform, , is transforming online medical education and expanding rapidly.

We’re a fast-growing, high-impact organization with a powerful brand, a strong leadership team, and an entrepreneurial culture. We’re expanding globally — with strategic partnerships across Latin America — and continue to lead our industry through innovation and excellence.

• Lead day-to-day operations and execution:
  Oversee daily company operations across departments, including Sales, Marketing, HR, Events, and Finance, working closely with team leaders to understand active projects, priorities, and deadlines. Keep teams aligned, track progress, resolve issues, and ensure projects and operational priorities are completed accurately and on time.

• Manage live and virtual events:
  Oversee the planning and execution of live workshops, virtual programs, trade shows, and special events, ensuring seamless operations for staff, faculty, and customers.
• Track event performance, costs, attendance, and ROI, working closely with Marketing and executive leadership to evaluate results, identify improvements, and report on overall event performance.

• Drive new business, partnerships, and revenue growth:
  Identify new revenue opportunities, recruit vendors and faculty, build strategic industry partnerships, and develop initiatives that expand our curriculum and market reach.
• Reduce costs and improve efficiency:
  Identify cost-saving opportunities across hotels, venues, vendors, event logistics, and overall operations without compromising quality.

• Serve as the primary point of contact for Empire faculty, managing relationships, scheduling, onboarding, travel, agreements, and event logistics.
• Recruit and support new faculty while ensuring clear communication, expectations, and timely resolution of issues.
• Serve as the…