Retail Sales Associate

Retail Sales Associate

The Retail Sales Associate has the opportunity to develop great relationships with repeat customers while informing first-time visitors of everything the Florida Panthers have to offer. This role is responsible for enhancing the customer experience and generating sales across all Florida Panthers retail operations, including hockey games and concerts.

The Retail Sales Associate is responsible for:

• Providing general customer service and assisting customers with buying decisions
• Driving and increasing sales volume across retail outlets
• Monitoring inventory and supporting theft prevention efforts
• Maintaining store appearance and cleanliness at all times
• Assisting with merchandising and creating product displays
• Handling cash and credit transactions accurately and professionally

Qualifications include:

• Sales experience preferred; retail sales experience a plus
• High school diploma preferred
• Comfortable working in a fast-paced environment
• Strong verbal and written communication skills
• Comfortable handling cash and credit transactions responsibly
• Professional appearance and presentation
• Bilingual preferred

This position works in an arena where the noise level is generally high, crowd traffic is heavy, and temperatures are variable — often cold. Lights are bright or dark with occasional exposure to flashing lights and pyrotechnics.

This is a part-time, event-based position. Hours of work are based on the event schedule and are primarily evenings, weekends, and occasional holidays.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers Ice Den, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.