Order Processing Specialist I

Order Processing Specialist I

As the Order Processing Specialist I, you will play a vital role in our daily operations by ensuring flawless and timely order execution! Working under close guidance, you will accurately enter, validate, and track standard orders while learning our core systems and procedures. You will collaborate seamlessly with cross-functional teams including Sales, Procurement, Merchandising, and Logistics to resolve issues and meet critical deadlines.

Join our dynamic operations team to support continuous improvements, build your skills, and help us deliver the future of play!

What You Will Do:

• Accurately review, enter, and validate standard orders within our systems while effectively tracking order status to ensure all deadlines and customer requirements are met
• Communicate proactively with Sales, Procurement, Merchandising, and Logistics to resolve basic order issues, escalating complex delays or discrepancies to management or senior staff
• Maintain clear, highly accurate records, reports, and documentation while actively learning core business systems, policies, and operational procedures
• Support continuous improvement initiatives by helping to identify solutions that increase efficiency, reduce errors, and streamline the overall order entry process

What We Are Looking For:

• 1+ years of relevant experience in order processing, operations, or customer service
• Exceptional attention to detail with basic proficiency in standard operational systems and Microsoft Excel
• Strong written and verbal communication skills with a collaborative, team-oriented approach to working cross-functionally
• A proactive, eager-to-learn mindset with the ability to handle straightforward orders under the guidance of senior team members

Nice To Have:

• Associate's degree is a plus

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.

Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.

• Passion:
  Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
• Collaboration:
  
  We share one vision worldwide, constantly striving to improve and innovate together.
• Humility:
  We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Jazwares is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages.