Floor Associate

Habitat Broward ReStore Volunteer

Habitat Broward ReStore is a discount retail outlet that provides a source of funds to support Habitat for Humanity of Broward on its mission of building homes, communities and hope for low-income families who are currently living in substandard conditions.

Reports To:

ReStore General Manager and ReStore Managers

Time Requirements: 28 hours per week; approx. 4 hours a day between 9am-6pm--must be available on Saturdays

Position Summary:

Assists the ReStore staff in general tasks, helps maintain a clean, organized, and attractive store, stocks and displays donations and provides customer service.

Position Responsibilities:

Will vary depending on daily needs and may include:

• Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Maintaining an awareness of all promotions and advertisements
• Communicating customer requests to management
• Assisting staff in maintaining safe, clean and adequate work environment and equipment.
• Leading volunteers and providing them with a positive volunteer experience.
• Safely loading and unloading (often heavy) donations and purchases.
• Helping customers take purchased items out to their vehicles
• Stocking and organizing donations according to staff requirements
• Disposing of materials as needed
• Any other tasks as assigned by manager.

Skills and Abilities

Required:

• Friendly and helpful with good customer service skills
• Willingness to help a diverse customer base
• Self-motivated
• Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling
• Ability to work in a warehouse environment
• Ability to operate all equipment necessary to perform the job
• Ability to stand for an extended period of time
• Ability to communicate in English with customers and other staff
• Ability to read, count and write to accurately complete the job
• Ability to pass a drug test and a background check