Customer Experience Manager Job Fort Lauderdale area,Florida USA,Retail

Customer Experience Manager

Summary:

Under the direction of the Store Manager, has the general responsibility to manage all aspects of the store cash handling operations including cashier tills and deposits.

Duties and Responsibilities:

Efficiently and accurately controlling cash handling operations
Record till overages and shortages
Preparing tills for the following day
Preparing bank deposits
Making change order deposits

Required Education, Experience, and Certifications

2+ years cash handling experience in a retail environment
High school diploma required
College degree preferred

Required Skills and

Competencies:

Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests, and similar written materials.
Basic English language writing skills for completion of orders, request (intercompany and faxed requests) and other necessary correspondence as may be required.
Fluency in spoken English (or another language as may be required for a specific location) for communication with customers and other persons sufficiently to be understood and to be able to accurately comprehend responses.
Basic math skills, including multiplication, addition, subtraction and division, necessary to verify amounts and costs of merchandise and quantities as may be required.
Ability to grasp and lift or otherwise move goods weighing up to fifty pounds at a distance of twenty feet.
Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as sales orders, transfers and customer inquiries.
Ability to stand and continuously perform essential job functions with minimal direct supervision for a complete selling shift which can be as much as a ten and one quarter hours, with as much as two thirty minute meal breaks and three fifteen minute breaks.

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The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.