Inside Sales Support Specialist

Job Description

We are a fluid handling equipment manufacturer seeking a Technical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.

• Present and sell company products and services to new and existing customers
• Guide customers through internal and competitor product comparisons to help customers choose best product solution for each application
• Provide important product specifications to create kits, add accessories and integrate components together
• Resolve customer inquiries and complaints
• Develop accounts by checking customer’s buying history; suggesting related and new items; explaining technical features
• Set follow-up appointments to check on quotes and keep customers aware of latest product developments
• Create sales material to present to customers
• Record correspondence in Salesforce CRM
• Provide backup support for Order Processing and Warranty departments

• Previous experience in inside sales, technical customer service, or other related fields
• Exceptional phone etiquette in English
• Familiarity with CRM platforms
• Ability to build rapport with clients
• Strong technical background in electrical, fluid dynamics or other related fields
• Troubleshooting techniques with emphasis in problem solving and multitasking abilities

Piusi is the world's leader in design and manufacturing of fuel transfer, metering and monitoring equipment. With ambitious sales goals and an ever-innovative product lineup, Piusi offers a unique opportunity to work for a 70-year-old global OEM with the autonomy and market focus of its ambitious American branch.

Piusi supplies the world's leading markets with top-quality, professional and easy-to-use products and complete solutions for transferring, refilling and controlling/managing fuels, Diesel Exhaust Fluid (DEF), oil, water and grease. Our products have many different uses such as monitoring and transferring fuel at trucking companies, refueling of agricultural vehicles, transferring fuels in construction and mining for heavy duty vehicles.