Sales Development Representative; SDR

MTN is a world-class network operator that connects global operations with the speed, security, and trust required for success. Our multi-network architecture delivers resilient, fully managed connectivity for mission-critical systems and remote teams across the maritime, energy, government, and enterprise sectors.

As MTN continues to grow, effective lead qualification and follow-up are essential to ensuring our sales team focuses on the highest-value opportunities. We are looking for a driven, detail-oriented Sales Development Representative (SDR) to help manage inbound demand, qualify leads, and ensure seamless handoff to our sales organization.

The Sales Development Representative (SDR) will play a critical role in MTN’s revenue engine by serving as the first point of contact for inbound leads and early-stage prospects. Reporting to the Director of Demand Generation in partnership with sales and business development leadership, this role is responsible for pre-qualifying leads, managing lead assignment, executing timely follow-up, and ensuring leads are properly routed and tracked within Hub Spot.

This is an execution-focused role for someone who is organized, responsive, and comfortable engaging with technical B2B buyers. This role is based in South Florida and requires 5 days per week in our Fort Lauderdale (Las Olas) office.

• Act as the first point of contact for inbound leads from marketing campaigns, website forms, events, referrals, and partner sources.
• Pre-qualify leads based on defined criteria (ICP fit, use case, urgency, buying intent).
• Conduct initial outreach via email, phone, and Linked In to assess interest and readiness.
• Schedule qualified meetings and demos for the sales team.

• Own lead intake and management within Hub Spot.
• Ensure leads are properly assigned, routed, and tracked based on territory, segment, or sales rules.
• Maintain accurate lead and contact records, notes, and activity history.
• Monitor SLA adherence for follow-up timing and lead response.

• Execute structured outreach sequences in Hub Spot, including email, call, and task-based follow-ups.
• Customize messaging based on lead source, industry, and use case.
• Ensure consistent, professional follow-up across all active leads.

• Partner closely with demand generation, sales, and marketing teams to provide feedback on lead quality and campaign performance.
• Surface insights on common objections, questions, and buying signals.
• Support continuous improvement of lead qualification criteria and handoff processes.

Maintain clean CRM data to support pipeline visibility and reporting.

• Ensure accurate tracking of lead source, status, and disposition.
• Assist with basic reporting or dashboards related to lead flow and conversion (as needed).

• Bachelor’s degree or equivalent professional experience.
• 1–3 years of experience in a Sales Development, Business Development, or inside sales role (B2B preferred).
• Hands‑on experience using Hub Spot or a comparable CRM.
• Strong written and verbal communication skills.
• Comfort speaking with technical or enterprise-level prospects.
• Highly organized, detail-oriented, and responsive.
• Ability to manage multiple leads and priorities simultaneously.
• Coachable mindset with a strong desire to grow within sales or revenue operations.
• Experience in connectivity, telecommunications, SaaS, or technical industries is a strong plus.

• Full‑cycle sales or deal closing
• Pricing, contracting, or negotiation
• Marketing strategy or campaign execution
• This role is focused on early-stage engagement, qualification, and clean handoff to sales.

• Be part of a growing sales organization in a highly technical, fast‑evolving industry.
• Gain hands‑on experience working with enterprise buyers and complex solutions.
• Clear exposure to sales leadership and defined growth paths.
• Competitive compensation and benefits package.
• Collaborative, in‑office team environment in downtown Fort Lauderdale.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.