Account Representative

Account Representative – General Contractor Services (Multifamily / Rental Communities Focus)

Schedule: Monday to Friday | 9:00 AM – 5:30 PM

Pay Rate: Commissions + Bonus.

Start Date: ASAP.

At RIVA Products and Services
, we build more than just structures: WE BUILD SOLUTIONS, WE BUILD DREAMS.

We are a trusted General Contractor company specializing in maintenance, renovation, and construction services for Multifamily and Rental Communities
.

We are driven by a strong commitment to customer service excellence
. At RIVA, the customer always comes first
, and we believe that the customer is always right
. We're looking for team members who share this mindset and are passionate about delivering high-quality, respectful, and solution-oriented service.

Join Our Sales Team – Be the Face of RIVA in Your Territory!

We are looking for a motivated and responsible Account Representative to join our growing Sales Department. An Account Representative is a professional responsible for managing and maintaining relationships with a company’s existing clients or accounts. They serve as the main point of contact between the client and the company.

• Manage day-to-day communication with assigned clients.
• Handle requests, resolve issues, and ensure client satisfaction.
• Build long-term relationships and foster client loyalty.
• Responsible for generating potential business, identifying new project opportunities, and acquiring new clients.
• Promote additional products or services when applicable.
• Monitor account performance and ensure service delivery aligns with expectations.
• Manage and follow up on all projects sold within your assigned client portfolio.
• Conduct weekly visits to assigned clients and potential leads closely to closing.
• Prepare project estimates in accordance with RIVA’s policies and standards.
• The first week of employment requires in-person attendance at the office.
• Handle all customer interactions with empathy, professionalism, and a commitment to providing solutions
  .

• Previous Customer Service Experience, preferred but not required — experience in the construction or property services industry, is a plus.
• Willingness to undergo a psychological assessment as part of the hiring process.
• Professional appearance and strong communication skills.
• Customer-first mindset with a positive, solution-driven attitude
  .
• Ability to work independently, stay organized, and meet targets.
• Must have a computer
• Must have a reliable internet connection
• Must have a reliable personal vehicle and willingness to travel within your territory.
• Full training provided during the 3-month probation period
  .
• Access to necessary tools and materials to support your sales efforts.
• Opportunity to expand your client base and grow your sales territory.
• Earn additional
  income through tiered commissions based on closed sales performance.

Join a company that values integrity, service, and long-term client relationships
.

Become part of RIVA Products and Services today!