Sales Account Executive

Company Description

Canterbury Pilgrimages is a specialized travel company focused on organizing faith-based pilgrimages and group journeys. The organization partners with religious institutions and community groups to design meaningful travel experiences that highlight spiritual, cultural, and historical destinations. Canterbury Pilgrimages emphasizes attentive customer service, detailed planning, and safe travel arrangements for its travelers. Team members collaborate to create well-organized itineraries, manage group logistics, and support travelers throughout their journey.

The company values professionalism, integrity, and a commitment to delivering memorable experiences.

This is a full-time, on-site Sales Account Executive role based in Fort Lauderdale, FL. The Sales Account Executive will identify and qualify new leads, build and manage a pipeline of prospective clients, and conduct outreach via phone, email, and meetings to promote Canterbury Pilgrimages’ offerings. The role includes developing and maintaining long-term relationships with existing accounts, understanding client needs, and coordinating with internal teams to ensure successful group travel arrangements.

The Sales Account Executive will prepare proposals, negotiate pricing and terms, and follow up to close sales while providing ongoing support to clients. Daily responsibilities also include tracking activities in a CRM system, meeting sales targets, and collaborating with colleagues to refine sales strategies and improve the client experience.

• Demonstrated skills in lead generation and prospecting to build and manage a robust sales pipeline.
• Experience with account management, including maintaining and growing existing client relationships.
• Strong communication skills, both written and verbal, to present offerings clearly and professionally.
• Ability to build and sustain relationships, with a focus on trust, responsiveness, and follow-through.
• Customer service skills, including handling inquiries, resolving issues, and ensuring client satisfaction.
• Proven ability to meet or exceed sales targets and work within a structured sales process.
• Comfort working in an on-site, collaborative environment and engaging with clients in person.
• Proficiency with CRM software and basic office productivity tools (e.g., email, spreadsheets, presentations).
• Relevant experience in travel, hospitality, or group event sales is beneficial.
• Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred, or equivalent professional experience.