Sales Support Specialist

Sales Support Specialist(Integrated Technology)

Fort Lauderdale, FL, United States of America

$60,000.00 - $75,000.00

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

The Sales Support Specialist, reporting directly to the SVP, Technology, will collaborate with regional/national teams and local sellers to enhance the proposal process and provide essential sales support focused primarily on Electronic Security Systems sales within Prosegur Security Integration and Prosegur Security Monitoring. This role involves preparing proposal responses, creating presentations, managing CRM entries, administering Sales Loft, Zoom Info, and other designated RFP/external sales lead platforms, and ensuring that sales teams have the resources needed to achieve their targets.

The successful candidate will be instrumental in driving the effectiveness of the electronic security sales process, ultimately contributing to the growth and success of Prosegur.

Key Responsibilities:

Proposal Support

• Assist regional and local teams in understanding client requirements and the scope of electronic security services (access control, video surveillance, intrusion detection, and integrated security systems) as referenced in RFP documents.
• Assist in the preparation and review of proposal responses for electronic security opportunities, ensuring accuracy, consistency, and alignment with client expectations.

Presentation Creation

• Collaborate with regional and local teams to develop engaging and informative presentations tailored to client needs.
• Ensure that all sales presentations are aligned with Prosegur's branding and messaging guidelines.

CRM Management

• Assist with the management and updating of the CRM system to ensure accurate and current information on sales activities, leads, and client interactions.
• Generate reports to provide insights into sales performance and identify areas for improvement.

Sales Technology & Platform Management

• Manage and maintain Sales Loft for outbound sales engagement, sequences, and pipeline activity tracking.
• Manage and maintain Zoom Info for lead generation, contact/account data enrichment, and prospecting support.
• Administer and support any additional RFP, external sales lead, or sales intelligence platforms as designated by the company.
• Ensure data accuracy and consistency across CRM, Sales Loft, Zoom Info, and other sales platforms.
• Train and support regional/local sales teams on effective use of these platforms.

Cross-Functional Collaboration

• Work closely with various departments, including operations, legal, and finance, to gather necessary information for proposals and presentations.
• Facilitate effective communication among team members to ensure timely and accurate completion of sales support tasks.

Metrics and Reporting

• Track and report on the success rates of proposals and the impact of sales support activities.
• Prepare regular updates for the Sales Enablement Manager on the status of sales support tasks and initiatives.

Project Management

• Assist with developing and maintaining project plans for various sales support activities, including timelines, tasks, and responsibilities.
• Monitor the progress of projects,…