Safety Officer

Safety Officer

The Safety Officer is responsible for monitoring the entrance to the Homeless Assistance Center while assisting in meeting the needs of clients, guests, and staff. Daily tasks include general oversight and monitoring of the front entrance, parking lot, and cameras. The Safety Officer manages access to the Agency, enforcing compliance with Agency's safety protocols and encouraging clients to engage in behaviors and activities that meet the expectations outlined in the Client Handbook.

The Safety Officer understands that all clients' experience with homelessness should be rare, brief, and non-recurring.

Essential duties and primary responsibilities include:

• Greeting all clients, staff, and visitors as they approach the security desk, in order to maintain a hospitable, friendly, and safe front entrance.
• Providing general supervision and oversight of the HAC, ensuring safety and security is maintained at all times.
• Managing developing situations and alerting appropriate staff.
• Enforcing safety protocols with clients and encouraging clients to maintain compliance with program expectations; taking appropriate action when necessary.
• Monitoring the entrance and exit of clients, employees, and guests from the HAC consistent with established protocols, policies, and procedures.
• Inspecting client's personal items and ensuring that prohibited items are not brought onto the campus.
• Monitoring the locked storage areas where clients' belongings are stored, including appropriately labeling all items, ensuring the safety and security of stored items, and ensuring that retrieval of items is appropriate.
• Monitoring client behaviors and documenting in the agency's electronic health records system following approved documentation standards.
• Alerting the appropriate staff when visitors arrive and ensuring visitors are given appropriate /or escort.
• Maintaining daily activity staff logs and preparing and submitting appropriate documentation.
• Monitoring video surveillance system to ensure the safety and security of the Agency and contacting the appropriate personnel when necessary.
• Overseeing parking area and ensuring compliance.
• Accepting donations and appropriately completing documentation.
• Communicating and collaborating with Residential Coordinators to ensure the safety and security of clients, staff, and guests.

All job requirements listed indicate the minimum level of knowledge, skill, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be responsible to perform any other job-related instructions/tasks given by their supervisor, subject to reasonable accommodations.

Qualifications:

Education/

Experience:

A high school diploma or GED is required and one year experience in security or related field is preferred. Must have a valid Florida Driver's License.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Safety Officer mainly works outside in all weather conditions and may be colder or hotter than normal office settings. The noise level may be higher than normal due to running vehicle engines and traffic.

In addition, the position is active in the community as situations warrant, representing BP.