Marine Service & Integration Field Technician

Marine Service & Integration Field Technician

We invite you to apply for the Marine Service & Integration Field Technician role at Mercury Marine
. As part of the Customer Experience team you will maintain Mercury Marine products on and off Disney property, troubleshoot and resolve issues, and maintain positive relationships with peers and other staff. This role requires working independently and being a self‑motivator.

As a Marine Service & Integration Field Technician you will:

• Provide onsite & offsite installation, repair, and maintenance of Mercury Marine products.
• Assist and advise Mercury Marine Contract Services and Mercury Marine accounts on proper product configuration, installation, and integration.
• Communicate information to service, manufacturing, and quality engineering groups.
• Investigate, diagnose, and resolve application installation, setup, configuration, and service‑related product malfunctions and issues.
• Perform other duties as assigned by the Contract Services Manager.
• Complete and submit reports on field‑related activities as necessary.
• Receive requests from Disney staff in person, over the phone, or via email regarding boat status to understand and prioritize current needs & expectations.
• Provide on/offsite marine service at assigned customer or company locations.
• Work in a highly dynamic work environment with tight deadlines.
• Diagnose engine performance, rigging, controls, gauges, and other marine equipment/systems.
• Provide maintenance services on Mercury products and related boat hardware to factory specifications.
• Safely and properly operate all equipment (i.e., trucks, trailers, forklifts & boats).
• Perform boat & engine rigging, de‑rigging, and boat launching & removal.
• Maintain a neat and orderly work area.
• Maintain a dynamic and flexible work schedule, including weekends.

• Thorough knowledge of Mercury product and marine vessel systems, especially electrical systems.
• Complete understanding of customer service philosophy and procedures of the company.
• Strong interpersonal skills to interact with the organization, customers and vendors.
• Ability to plan, develop, and execute product issue resolution, installation, and integration in the field.
• Excellent computer and technology skills, effective communication, meticulous data gathering and documentation through digital media.
• Minimum 4–6 years marine service‑related capacity.
• Diverse advanced marine mechanical/electrical background.
• Willingness to travel (40%) with occasional multi‑week travel events as required; international travel may also be required.
• Ability to work independently, make accurate decisions, and analyze risk.
• Positive work ethic, motivated self‑starter, integrity and professionalism. Adaptable & flexible, organized with good time‑management skills.

• 6+ years in marine service‑related capacity.

The anticipated pay range for this position is $61,400 – $98,600 annually. The actual base pay will vary by qualifications and business needs. In addition to base pay, this position is eligible for an annual discretionary bonus.

Eligible to participate in Brunswick's comprehensive benefits, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (company contribution), well‑being program, product purchase discounts and more. Detailed benefits information is provided upon application.

Brunswick is a global marine leader committed to innovation. We offer growth opportunities within united teams defining the future of marine recreation, and we are recognized for our industry leadership and commitment to our values.

Mercury Marine is a world‑leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation, Mercury designs, manufactures and distributes engines, services, and parts for recreational, commercial and government marine applications worldwide.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. If you require accommodation during the application or interview process, please contact h for support.