Residential Coordinator

Residential Coordinator – The Broward Partnership

Job Summary: The Residential Coordinator is responsible for routine client activities within the Homeless Assistance Center (HAC), meeting the identified needs of the clients as well as transporting them to activities, appointments, and events. The Residential Coordinator assists in providing a safe and secure low‑barrier shelter environment by building rapport with the clients, observing behavior, and encouraging engagement in activities and interactions that support movement toward their housing plans.

The role advocates for clients, promoting negotiation and relational skills, good judgment, problem solving, and involvement in individualized housing plans.

• Provide general supervision and oversight of clients at the HAC, ensuring safety and security at all times.
• Manage situational escalation and conflict resolution, alerting appropriate staff as needed.
• Build rapport and encourage positive interactions toward clients’ housing plans.
• Document significant interactions with clients in the electronic health record system following specified standards.
• Assist in orienting new clients to the Agency, promoting understanding of guidelines and program expectations.
• Perform client data collection and enter accurate data into appropriate systems.
• Coordinate and act as liaison among multidisciplinary team members to ensure safety, security, and effective individualized case plans.
• Transport clients to and from appointments and deliveries; adhere to vehicle safety policies.
• Monitor cafeteria during meal times to ensure safety of clients, guests, and staff.
• Assist in executing monthly fire and evacuation procedures and prepare documentation.
• Attend multidisciplinary team meetings and in‑service trainings.
• Facilitate distribution of clients’ personal items.

• Adhere to agency policies and procedures.
• Dress appropriately and professionally.
• Attend required and assigned trainings.
• Be courteous, polite, and friendly to clients and colleagues.
• Consistently report to work on time and prepared.

• High school diploma or GED required.
• One year of experience in a safety or related field preferred.
• Valid Florida driver's license.

The role operates within Broward Partnership facilities, including offices, classrooms, group rooms, and other program areas both on and off campus. The position may involve community work as situations warrant, representing Broward Partnership.

Hourly: $16.50

Full‑time

Entry level