Outreach Housing Specialist

Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case Management, Medical Care departments or other community medical or agency service provider to remove Homelessness barriers to House /care for clients.

Accompanies clients to Housing, medical, mental health, substance use disorder treatment or social service appointments to improve Housing Stability and medical care
· Creates rapport within client interaction to help each progress in their Housing Issue to avoid homelessness situation.

Interviews prospective clients to determine Homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.

Maintains organized system of tracking client outcomes through the services point systems (HMIS) and follow up with the goal of seeing clients progress toward improvements in their lives.

Conduct initial interview/intake and client housing barriers and other assessments. Gather and document all necessary information for program eligibility and case plans.

Help program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.

Conduct research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.

Coordinates, support and follows up on medical treatments.

Maintains an average annual active caseload as assigned by the supervisor.

Assist in the processing and submission of applications for housing (subsidized and unsubsidized).

Inputs client information using electronic data entry according to agency and departmental guidance.

Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs.

Supports billing through concurrent documentation of service provided and budget activities as required (i.e., reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, HIMS, Next Gen and client electronic health records).

Participates in staff training sessions within the time frames specified and as required by the agency and the funding source.

Participates in agency developmental activities as requested.

Other duties as assigned.

Participates in agency developmental activities as requested.

Constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving stretching/reaching, and standing are required. Work usually performed in an office setting.

Own transportation required/ Home, Airport, streets Visits/ Annual.

Two (2) years of related work experience is required. Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re-Housing program, Permanent Supportive Housing and FQHC program.

High school diploma is required.

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This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Detail Oriented :
Capable of carrying out a given task with all details necessary to get the task done well

Team Player :
Works well as a member of a group

Enthusiastic :
Shows intense and eager enjoyment and interest

Dedicated :
Devoted to a task or purpose with loyalty or integrity

Flexibility :
Inspired to perform well when granted the ability to set your own schedule and goals