Senior Cloud Engineer

About the Team

The Citrix Secure Private Access team is a product engineering unit responsible for the design, development, and evolution of foundational cloud software platforms that power the Citrix ecosystem. We build large-scale distributed systems that set the technical backbone for security, reliability, performance, compliance, and cost efficiency across our services. Our engineers work on complex system design problems, core feature development, scalability challenges, and platform modernization initiatives.

• Design and development of new capabilities and complex systems using cloud native frameworks.
• Develop and deploy containerized applications using Kubernetes (AKS, EKS, GKE).
• Implement and manage cloud services and infrastructure within Microsoft Azure, AWS, and/or GCP platforms, focusing on scalability and resiliency.
• Create and maintain comprehensive technical documentation, including system design documents and API specifications.
• Demonstrate success dealing with ambiguous unsolved problems and the ability to independently make solid progress requiring deep technical skills and the ability to quickly adapt to new areas.
• Implement comprehensive monitoring, logging, and alerting systems to ensure 99.9% uptime and proactive issue resolution.
• Build software with observability by design, using tools like Splunk, Grafana, Azure Application Insights, and Log Analytics to diagnose performance bottlenecks and troubleshoot production issues.
• Participate in on‑call rotations, triage and respond to critical production issues, and advocate for opportunities to improve service health, stability, and reliability.
• Embed security best practices into the platform, including identity management (IAM), encryption, and compliance auditing.
• Implement automated testing, fault‑tolerance patterns, and self‑healing mechanisms aligned with Chaos Engineering principles.
• Use data‑driven approaches to optimize scalability, reliability, and cost efficiency at the software‑architecture level.
• Collaborate closely with cross‑functional teams to define requirements, estimate work, and deliver high‑quality solutions on time.
• Serve as a technical expert and resource for mid‑level engineers, providing mentorship and guidance.

• 5+ years of deep experience with a major cloud provider (AWS, Azure, or Google Cloud).
• Expert‑level knowledge in containerization with Kubernetes orchestration, Docker, and service meshes like Istio.
• Proficiency in at least one backend language used for tooling and automation (Python, Go, or Rust).
• Advanced experience with Terraform, Ansible, or Cloud Formation.
• Solid networking knowledge (TCP/IP, HTTP/S, DNS, load balancing, firewalls) relevant to troubleshooting cloud‑native applications.

• Expert proficiency in Object‑Oriented Programming (OOP) and the .NET ecosystem (C# and .NET Core/Framework).
• Deep experience in designing, building, and deploying highly available microservices and REST APIs.
• Strong hands‑on experience with Microsoft Azure/AWS services.
• Practical experience with system monitoring, logging, and performance analysis using tools such as Splunk, Grafana, etc.
• Familiarity with Power Shell and containerization technologies (Docker, Kubernetes).
• Hands‑on experience with AI platforms and frameworks is a strong plus:
  • Azure AI Foundry / OpenAI / Responses API
  • Retrieval‑Augmented Generation (RAG)
  • Agentic AI frameworks:
    Lang Graph, Lang Fuse, Microsoft Agent Framework (AI Agents, Workflows)
  • AI Cognitive Search
  • Model Context Protocol (MCP)
  • AI Gateway

• Minimum 7 years in cloud development & engineering or Dev Ops roles.
• Bachelor’s or Master's in Computer Science, Engineering, or equivalent practical experience.
• Preferred certifications: AWS Certified Solutions Architect Professional, Google Professional Cloud Architect, or CKA.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.