Dispatcher, Transportation

Why Join Us?

We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:

• Competitive salary
• 401(k) with 6% company match
• Health and vision insurance
• Company paid dental insurance
• Company paid AD&D and life insurance
• Paid time off with rollover hours
• Referral bonus programs

Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, is seeking an experienced dispatcher to join the team! The Dispatcher’s primary responsibility is to ensure all equipment, personnel, and infrastructure is scheduled for propane equipment installations and service appointments.

• Schedule deliveries for customers and provide instructions to drivers and service technicians in a timely, efficient manner
• Review routes, monitor and adjust routes as needed
• Daily review of customer accounts due for delivery
• Respond to customer inquiries, address concerns, and assess overall satisfaction
• Ensures timely communication of delivery orders by maintaining open lines between management and drivers
• Keep customers updated with delivery status
• Create new delivery orders for skipped orders as needed
• Review driver tickets to ensure all customer accounts are billed for gas delivery
• Identify equipment and tank needs
• Follow position specific processes, procedures, and safety protocol to include wearing appropriate PPE
• Provide excellent customer service
• Perform other general duties as assigned

• High school diploma or equivalent
• At least one (1) year of dispatch experience in the propane and oil industry

• Knowledge of dispatch scheduling practices and logistics coordination.
• Ability to provide excellent customer service
• Must possess strong written and verbal communication skills
• Ability to read a map and familiarity with the county and surrounding cities
• Must be proficient in the current Microsoft Office Suite

The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

• Prolonged periods sitting at a desk, using a phone, and working on a computer
• Must be able to lift up to 30 pounds as needed in order to safely assist with duties around the office and/or plant as needed
• Must pass a pre-employment screening and background check

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.

Position Type:
Full Time