ISP​/OSP Technician

Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC and By Light Professional IT Services LLC.

FSO is looking for personnel to support the Regional Network Enterprise Center (RNEC) Joint Base Langley‑Eustis, Virginia, Local Network Enterprise Center (LNEC) Fort Gregg‑Adams, Virginia, and Joint Expeditionary Base Little Creek Fort Story (JEBLCFS), Virginia, with classified and unclassified communication systems support. Work is on site with core duty hours 0700‑1700, Monday through Friday, excluding federal holidays; all personnel work an 8‑hour day.

• Support customer telephone requirements, including responding to service requests, isolating and repairing telephone problems.
• Process requests for all moves, adds, and changes requiring the TMS.
• Maintain all network cabling infrastructure, network equipment, voice, video, data systems and ancillary equipment (servers, switches, call managers, routers).
• Maintain files for all completed work requests.
• Maintain, install, remove, and move all instruments, service lines, and LAN service associated with Administrative Telephone Services (ATS) and Information Technology Services.
• Install, remove, and move all connectors, terminators, and, if required, all unused cable—including copper, coaxial, and fiber‑optic cable—back to the point of demarcation for the installation.
• Install Wireless Network Access Points to support access to the installation infrastructure.
• Support emergency work requests within two (2) hours of oral or written notification.
• Support modernization programs such as Network Modernizations – Continental United States (NETMOD‑C) and Installation Information Infrastructure Modernization Program (I3MP) (e.g., site surveys, data calls).
• Participate and provide technical support to engineering design reviews, technical working groups, Change Control Board (CCB) process/board, and miscellaneous meetings and briefings.
• Provide property accountability for all accountable telecommunication equipment using the standard Army accountability system for all O&M maintenance actions.
• Provide Remote Switching Unit (RSU) and communication room cleanup and cable management.
• Support after‑duty‑hour emergency maintenance requirements that include restoration and/or other actions that cannot wait until normal duty hours.
• Perform other duties as required.
• Operate digger derricks, bucket trucks, personnel lifts, backhoes, and trenching equipment to provide on‑demand maintenance support.

• Associate’s degree or higher.
• BICSI Level 2 and Confined Space residential qualification (on‑the‑job).
• Minimum of three years of OSP cable experience.
• Fluent in spoken and written English, including technical terms commonly used in IT, network routing and switching, telecommunications, IT maintenance, and technical control facilities.
• Experience supporting the U.S. Army or another DoD agency.
• Strong communication skills to interface with senior military officials, managers, and subordinates.
• Requires a Secret Security Clearance.

Minimum $70,000 | Maximum $80,000 per year.

By Light provides an extensive selection of benefits and offerings to employees, while considering factors such as work experience, education, training, skill set, internal peer equity, clearance level, and market conditions when extending an offer.