Sales Operations Manager

Overseas Food Trading Ltd. is a fast-growing importer and distributor of specialty foods, partnering with best-in-class global manufacturers to bring differentiated, high-quality products to the North American market.

Mamame Whole Foods is a fast-growing plant-based snack company founded in 2023 and headquartered in Singapore. The brand specializes in innovative, clean-label snacks inspired by tempeh, reimagined for modern consumers. Its flagship product—tempeh chips made from fermented black-eyed beans—offers a nutritious alternative to conventional snacks, combining high protein, fiber, and simple ingredients.

Mamame is rapidly expanding in the US Natural & Specialty channel, with a focus on leading national retailers such as Whole Foods Market and Sprouts Farmers Market, as well as regional and independent chains.

We are seeking a highly driven, entrepreneurial Sales & Operations Manager to lead the growth of Mamame in the United States.

This is a hybrid role. You will be responsible not only for opening new accounts and expanding distribution, but also for ensuring strong in-market execution, inventory flow, and sales performance.

You will serve as the primary point of ownership for Mamame in the US, working closely with both the Overseas Food Trading teams and Mamame’s headquarters in Singapore and Jakarta. This role requires a high degree of autonomy, accountability, and cross-functional coordination.

• Identify, pursue, and secure new accounts across the Natural & Specialty channel, including:
  • Coops (INFRA, NCG)
  • Regional Natural chains (5–250 stores)
  • National chains (WFM, Sprouts..)
• Lead all buyer interactions: pitch, negotiate, close, and expand SKU assortment
• Grow and deepen relationships with existing accounts, driving distribution and shelf presence
• Build and manage distribution through key partners such as:
  • UNFI
  • KeHE
• Ensure effective onboarding of new accounts and successful product launches
• Monitor and support distributor performance, ensuring consistent reorder flow and coverage

• Take ownership of sell-through performance across accounts
• Plan and execute promotional programs, in-store demos, and merchandising initiatives
• Partner with retailers and distributors to secure resets, secondary placements, and feature opportunities
• Analyze performance data and proactively implement actions to improve velocity

• Act as the key liaison between the supplier (based in Singapore & Jakarta) and the different Overseas Food Trading teams (operations, supply chain, compliance, project managers)
• Align on forecasting, inventory planning, and replenishment to ensure product availability
• Identify and resolve operational challenges impacting sales, including stock levels, lead times, and distribution gaps
• Ensure that commercial wins translate into consistent on-shelf execution

• Maintain a strong presence in the field through regular store visits, distributor engagement, and customer meetings
• Represent the brand at key industry events, including Expo West and Fancy Food Show
• Gather and share market intelligence on competitors, pricing, and category trends
• Identify new opportunities for growth across channels and regions, with a focus on the Northeast US

• New authorizations secured with key Natural and regional retailers
• Expanded SKU presence across existing and new accounts
• Strong distributor penetration with consistent reorder cadence
• High in-stock rates and reliable inventory flow
• Measurable improvements in velocity and sell-through
• Effective execution of promotional and merchandising programs
• Clear, consistent coordination between US operations and HQ teams

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (or equivalent practical experience)
• A minimum of 2 years of experience in CPG sales, account management, or sales operations, preferably within the Natural & Specialty food channel
• Proven track record of opening, managing, and expanding accounts within Natural /…