Exception Control Specialist I

General Summary

Responsible for reconciling various general ledger accounts for verification and control purposes. Reviews and monitors exception reports and return mail. Assists internal and external customers, as needed.

COMPENSATION: $20.50 - $21.50 Hourly

• Provides customer service and support for external and internal customers regarding inquiries and problem resolution.
• Reconciles and completes entries for third‑party funding accounts.
• Performs daily balancing and reviews of teller/vault accounts and limits; works with branch managers on resolution of offages.
• Conducts daily ATM entries serviced by armored car.
• Reviews exception reports and follows up on findings.
• FR 2900
• Stop Pay and Non post review
• Call surprise audits
• Review new Positive Pay -- Cashier's Checks
• Backup withholding processing
• Bulk Tin review
• Assist with unclaimed property
• Review Forward Mail and send letters to customers
• Performs other duties as assigned by management.
• Regular and reliable attendance.

• Knowledge of bank operations and information systems.
• Knowledge of bookkeeping and accounting principles.
• Knowledge of word processing and spreadsheet software.
• Ability to communicate effectively with management, customers, and co-workers.
• Ability to pay close attention to detail and work with a high degree of accuracy and confidentiality.
• Ability to create an organized, efficient work environment.
• Ability to work under pressure of deadlines.

• High school graduate or equivalent with previous banking experience or equivalent work experience.
• Previous experience with computer software and bookkeeping preferred.

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90‑day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions;
  
  flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, benefits above are modified.