Exception Control Specialist

General Summary

Responsible for reconciling various general ledger accounts for verification and control purposes. Reviews and monitors exception reports and return mail. Assists internal and external customers, as needed.

COMPENSATION: $20.50 - $21.50 Hourly

• Provides customer service and support for external and internal customers regarding inquiries and problem resolution.
• Reconciles and completes entries for third‑party funding accounts.
• Performs daily balancing and reviews of teller/vault accounts and limits; works with branch managers on resolution of offages.
• Conducts daily ATM entries serviced by armored car.
• Reviews exception reports and follows up on findings.
• FR 2900
• Stop Pay and Non post review
• Call surprise audits
• Review new Positive Pay -- Cashier's Checks
• Backup withholding processing
• Bulk Tin review
• Assist with unclaimed property
• Review Forward Mail and send letters to customers
• Performs other duties as assigned by management.
• Regular and reliable attendance.

• Knowledge of bank operations and information systems.
• Knowledge of bookkeeping and accounting principles.
• Knowledge of word processing and spreadsheet software.
• Ability to communicate effectively with management, customers, and co-workers.
• Ability to pay close attention to detail and work with a high degree of accuracy and confidentiality.
• Ability to create an organized, efficient work environment.
• Ability to work under pressure of deadlines.

• High school graduate or equivalent with previous banking experience or equivalent work experience.
• Previous experience with computer software and bookkeeping preferred.

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90‑day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions;
  
  flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, benefits above are modified.