Inside Sales Representative

Have you ever worked for a two-time ‘Best Company to Work for in Colorado’ winner? Do you enjoy working for a company that is growing, with big company benefits and a small company feel?

Why Merritt Aluminum Products?

In 2019 and again in 2024, Merritt Aluminum Products had the honor of winning the Best Companies to Work for in Colorado by CoBiz. We pride ourselves in being the best for our employees, our customers, and each other. Along with having amazing co-workers by your side, we offer a total compensation package that includes:

PTOPaid holidays

Generous employer contributions to medical, dental, vision, and life insurance

Company paid life insurance and additional voluntary life available

Voluntary long term & short-term disability

Quarterly profit-sharing bonus potential
401(k) with company match

The hiring range for this position is $21 to $29 per hour depending on experience.

LEAD GENERATION & PROSPECTINGIdentify and research potential customers through various channels like, cold calling, email campaigns, market research, and existing customer reviews

Qualify inbound leads from marketing campaigns and website inquiries

Build and maintain a strong pipeline of prospects in coordination with the outside sales team Utilize CRM tools to track, manage, and grow prospect interactions

Conduct market research to uncover new business opportunitiesSALES ACTIVITIESComplete 20+ outbound calls daily to prospects and existing customers

Conduct needs assessments to understand customer requirements and challenges

Present product features, benefits, and value propositions effectively

Deliver product demonstrations via phone, video conferencing, or screen sharing

Prepare and deliver customized proposals and quotes

Close sales and achieve monthly and quarterly revenue targets

Enter orders into the ERP quickly and efficientlyCUSTOMER SUPPORT & RELATIONSHIP MANAGEMENTQuickly and accurately identify customer questions, issues and needs

Recommend the most effective product or solution with a focus on ease and efficiency

Maintain a positive, professional and empathetic approach in all customer interactions

Handle challenging situations with composure and confidence

Guide customers through solutions in a clear and patient mannerPRODUCT KNOWLEDGE & ADVISORYMaintain a deep understanding of company products, services, and customer use cases

Clearly articulate product advantages versus competitors

Apply best practices to recommend, explain, and sell optimal solutionsSERVICE RESPONSIVENESSMeet or exceed team response time goals for calls, inquiries, and feedback

Contribute to improved response times through documentation and knowledge sharing

Maintain accurate and up-to-date records of all sales and customer interactions in CRMTrack and report key performance metrics (call volume, conversion rates, revenue)
Produce accurate and timely written orders with minimal revisions required

Participate in sales meetings, training sessions, and team initiativesORGANIZATION & EFFICIENCYStay organized and ensure all customer issues are followed through to completion

Accurately document required information to support reporting and operations

Utilize downtime productively for continuous improvement and development

Identify opportunities to improve products, services, and customer experience

Contribute to the implementation of process improvements to address recurring issues

Provide feedback to marketing on lead quality and campaign effectiveness

Core ValuesINTEGRITYExhibits honesty and integrity

Maintains appropriate personal behavior

Able to admit mistakes and learn from themTRUSTHonors commitments

Maintains regular attendance

Requires minimal supervisionEXCELLENCEDemonstrates sound and accurate judgement

Demonstrates a clear understanding of the company's mission statement and values

Accepts and uses feedback to improve performanceRESPECTRespects the decisions of co-workers within the organization

Uses appropriate speech, language and tones with others

Does NOT gossip or involve themselves in the personal lives of co-workersTEAMWORKWorks cooperatively in group/team environments

Proactively offers assistance and support to co-workers

Places the importance of team…