Inside Sales Representative

Inside Sales Representative (53883)# Inside Sales Representative (53883)
Fort Lupton, CO 80621## Overview Salary Range $21.00 - $29.00 Hourly Position Type Full Time Job Shift Day## Description Have you ever worked for a two-time ‘Best Company to Work for in Colorado’ winner? Do you enjoy working for a company that is growing, with big company benefits and a small company feel?
** Why Merritt Aluminum Products?
** In 2019 and again in 2024, Merritt Aluminum Products had the honor of winning the Best Companies to Work for in Colorado by CoBiz. We pride ourselves in being the best for our employees, our customers, and each other. Along with having amazing co-workers by your side, we offer a total compensation package that includes:
* PTO* Paid holidays
* Generous employer contributions to medical, dental, vision, and life insurance
* Company paid life insurance and additional voluntary life available
* Voluntary long term & short-term disability
* Quarterly profit-sharing bonus potential
* 401(k) with company match
** The hiring range for this position is $21 to $29 per hour depending on experience.
*** LEAD GENERATION & PROSPECTING
* 1. Identify and research potential customers through various channels like, cold calling, email campaigns, market research, and existing customer reviews
2. Qualify inbound leads from marketing campaigns and website inquiries
3. Build and maintain a strong pipeline of prospects in coordination with the outside sales team
4. Utilize CRM tools to track, manage, and grow prospect interactions
5. Conduct market research to uncover new business opportunities
* SALES ACTIVITIES
* 1. Complete 20+ outbound calls daily to prospects and existing customers
2. Conduct needs assessments to understand customer requirements and challenges
3. Present product features, benefits, and value propositions effectively
4. Deliver product demonstrations via phone, video conferencing, or screen sharing
5. Prepare and deliver customized proposals and quotes
6. Close sales and achieve monthly and quarterly revenue targets
7. Enter orders into the ERP quickly and efficiently
* CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENT
* 1. Quickly and accurately identify customer questions, issues and needs
2. Recommend the most effective product or solution with a focus on ease and efficiency
3. Maintain a positive, professional and empathetic approach in all customer interactions
4. Handle challenging situations with composure and confidence
5. Guide customers through solutions in a clear and patient manner
* PRODUCT KNOWLEDGE & ADVISORY
* 1. Maintain a deep understanding of company products, services, and customer use cases
2. Clearly articulate product advantages versus competitors
3. Apply best practices to recommend, explain, and sell optimal solutions
* SERVICE RESPONSIVENESS
* 1. Meet or exceed team response time goals for calls, inquiries, and feedback
2. Contribute to improved response times through documentation and knowledge sharing
3. Maintain accurate and up-to-date records of all sales and customer interactions in CRM
4. Track and report key performance metrics (call volume, conversion rates, revenue)5. Produce accurate and timely written orders with minimal revisions required
6. Participate in sales meetings, training sessions, and team initiatives
* ORGANIZATION & EFFICIENCY
* 1. Stay organized and ensure all customer issues are followed through to completion
2. Accurately document required information to support reporting and operations
3. Utilize downtime productively for continuous improvement and development
4. Identify opportunities to improve products, services, and customer experience
5. Contribute to the implementation of process improvements to address recurring issues
6. Provide feedback to marketing on lead quality and campaign effectiveness
** Core Values
*** INTEGRITY*1. Exhibits honesty and integrity
2. Maintains appropriate personal behavior
3. Able to admit mistakes and learn from them
* TRUST*1. Honors commitments
2. Maintains regular attendance
3. Requires minimal supervision
* EXCELLENCE*1. Demonstrates sound and accurate judgement
2. Demonstrates a clear understanding of the company's mission statement and values
3.…