Colorado Works Case Manager

Compensation Range

$26.56 - $34.53

The Colorado Works Case Manager I will learn to provide case management by directing and coordinating services that prepare Colorado Works participants for employment or services for long-term stability. Works closely with the community to include employers, partner agencies and educational institutions to develop resources that can assist participants in obtaining and maintaining self-sufficiency.

Primary office location is in Ft Lupton. This position also requires regular travel to Greeley, and occasional travel to Del Camino. Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. This position is required to be in-person with a possibility for limited telework.

This position is typically filled at the Case Manager I level as a developmental role; however, candidates who already possess the required knowledge, training, and experience may be considered for appointment at the Case Manager II level.

Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services.

The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered.

• Empathy and Compassion
• Adopt a Client-Centered Approach
• Strong Critical Thinking and Problem-Solving Abilities
• Time management skills with the ability to stay focused with the task at hand
• Strong communication skills in order to clearly communicate important information regularly.

• Learn database systems such as Connecting Colorado and Colorado Benefits Management System (CBMS).
• Work closely with supervisor and peers to build foundational knowledge.
• Meet and interview Colorado Works participants to identify appropriate services and resources.
• Coach participants on achieving short and long-term goals.
• Learn how to develop an individualized plan that reflects the participant's interests, aptitudes, and goals alongside the participant.
• Place participants in appropriate job readiness activities.
• Monitor the progress and attendance in assigned activities to ensure participant is meeting program guidelines and objectives.
• Conduct re-engagement meetings when there is non-compliance with the individualized plan.
• Meet and evaluate participant needs on an ongoing basis and as new information is obtained.
• Meet individual program requirements and goals such as engagement in core activities, timeliness, enrollments into work-based learning activities, and employment outcomes that contribute to meeting participation rates.
• Regularly assess whether the current individual plan is helping the participant reach the desired immediate, intermediate, and long-term outcomes.

• Work with public and private employers and the Business Services Unit to develop work-based learning opportunities based on identified needs of the participant.
• Collaborate with the Assessment and Learning Center staff to understand the participant's assessment results and develop learning plans to enhance their education and work-related skills.
• Maintain a professional relationship with other units, divisions within DHS, County departments, schools, employers, service providers and community-based organizations.
• Review requests for supportive services and authorize, or obtain, approval according to specific program guidelines and program regulations.
• Maintain knowledge of community resources to ensure responsible and effective use of program funding.
• When appropriate, involve community partners in service planning and meetings.
• Share all pertinent information with partners within the bounds of confidentiality.
• Follow up with community partners on agreed upon activities in a timely manner.

• Learn how to accurately establish and maintain participant's files in accordance with Department policy and appropriate regulations, including all required documentation, employment plans, attendance and progress records and supportive service documentation.
• Learn how to track and monitor participants activities by reviewing and entering accurate and timely information into the appropriate data management system.

• Performs other duties as assigned.
• Complies with all policies and standards.

High School Diploma/GED

One (1) year business or clerical experience in an office environment.

Associate's Degree or equivalent combination of education and experience may be considered in lieu of degree.

• Previous experience working in a Human Services environment.
• Previous case management experience.
• Previous experience working with Colorado