Accounting Specialist

Description Summary

The Accounting Specialist supports the daily operations of the Accounting and Finance Department. At Connection Bank, this role is about more than just numbers; the incumbent must embody our core values by maintaining a “can-do attitude,” delivering customer service “on steroids,” and vigilantly protecting the security and privacy of our customers.

• Processes and maintains all Accounts Payable (AP) and Accounts Receivable (AR) functions, including processing bills and producing checks for distribution.
• Manages financial institution checkbooks, generates weekly check runs, and records cash receipts.
• Ensures accuracy of all internal DDA accounts and performs regular reconciliations.
• Balances all teller cash bank-wide and verifies all wire transfers prior to transmission.
• Receives and posts monthly payments and reconciles accounts.

• Manages high-volume incoming calls and the bank’s general voicemail, ensuring a friendly and efficient experience for every caller.
• Processes Kasasa Move It files and handles all account address updates with strict attention to detail.
• Applies and manages account holds to safeguard bank and customer assets.
• Processes overdrafts, non-posts within the deposit system, insufficient funds, and stop-payment orders.
• Scans and imports account forms and digital records into the core system and maintains organized vendor W-9 files.

• Accurately collect and verify Customer Identification Program (CIP) documentation for new and existing accounts to ensure strict adherence to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, OFAC compliance, and internal policies.
• Maintain sharp situational awareness for suspicious activity, fraud, and red flags; ensure timely and accurate reporting of unusual behaviors and potential red flags to the BSA/AML Officer through internal channels.
• Complete all assigned compliance, security, and operational training in a timely manner.

• Operates mail service equipment and handles correspondence, including customer acknowledgments of deposits by mail.
• Performs interoffice and post office courier runs as required.
• Assists in general clerical functions, including data entry, filing, and research projects.
• Performs other duties as required or assigned by management.

• Culture Fit:
  Actively Promotes Connection Bank’s core values and consistently projects a positive, professional image to all internal and external customers.
• Ethics:
  Demonstrates the ability to handle highly confidential information with honesty and high ethical standards.
• Service &
  
  Collaboration:
  
  Strives for high customer satisfaction; is consistently helpful, pleasant, approachable, and team oriented.
• Industry Knowledge:
  Possesses advanced knowledge of banking operations, policies, procedures, products, and regulatory standards.
• Regulatory Judgment:
  Adept at utilizing relevant data, common sense, and independent judgment to ensure financial processes comply with state and federal laws.
• Communication:
  Exceptional oral, written, and interpersonal communication skills, with the ability to apply practical common sense to complex problem-solving.
• Organization & Tech Literacy:
  Excellent organizational and time management skills. Proficient in computer operations, including advanced knowledge of Microsoft Office/Excel and the ability to quickly master bank-specific software systems.
• Autonomy:
  Work efficiently and accurately with minimal direct supervision.
• Mobility:
  Holds a valid driver’s license and maintains a reliable vehicle with appropriate insurance coverage if travel is required in…