Department Head - Sporting Goods

Reports to:

Store Manager, Assistant Manager or Supervisor on Duty

Non-Exempt / Hourly

To provide exceptional customer service and maximize sales by efficiently executing company procedures while consistently upholding the Company's Gold Standard.

• Help customers with special order requests; locate merchandise; and inform them of helpful product knowledge.
• Greet all customers within a ten-foot radius.
• Verify proper product rotation and basic merchandise stocking of merchandise in multiple departments.
• Must have basic knowledge of the Farm & Home web-based Intranet and The Outfitter Learning Management System.
• Remove damaged merchandise from the floor as needed.
• Review and correct outages and overstocks in order to supply proper inventory levels.
• Follow Company guidelines for department merchandising and setting store ads and sale signage.
• With Departmental Management approval, identify and display the latest items at designated locations.
• Demonstrate strong merchandising presentation skills for in-aisles, end caps and displays.
• Ensure a safe and clean work environment while following loss prevention and safety procedures.
• Attend store and job-related meetings along with reviewing the F&H Weekly Update that is distributed to each store weekly.
• Professionally communicate with Customers, Management, and fellow Team Members.
• Follow all applicable Company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and merchandise labeling.
• Operate cash registers and assist with customer carry-outs.
• Must be able to work evenings, weekends, and holidays.
• Maintain and control organized stock room area.
• Complete required on-line Job Training available on our Outfitters website.
• Consistent attendance for regularly scheduled work shifts is required.

• Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position and may change at any time.
• Other duties and responsibilities that may be required to meet the needs of the business.

• Minimum age requirement for this position:
  • 21 years old.
• Additional State Requirements:
  • Illinois residents must carry a valid Firearm Owners Identification [F.O.I.D.] card.
  • Missouri/Iowa residents-must have a valid Driver’s License.
• Must possess great customer service and communication skills.
• Six months of previous retail experience is preferred.
• Positive attitude with a passion for collaborating with Team Members that want to grow.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must occasionally engage in assisted lifting over 50 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Our Full-Time Team Members have access to a comprehensive benefits package designed to support their health and financial well-being by enrolling in medical, vision, dental, and life insurance coverage, along with a 401(k)-retirement plan to help build for the future. A variety of additional supplemental benefits are also available, allowing you to tailor coverage to fit your individual needs.

Team Members receive a competitive discount after the first 30 days of employment as well as several other exclusive retail perks.