Summer Student, Clerk; Customer Service

Job Details

• Requisition : 4165
• Affiliation: CUPE Municipal
• Position Type: Seasonal Student
• Fixed Term Duration: Approximately four (4) months
• Number of Openings: 1
• Bi-weekly
  
  Working Hours:
  
  70 hours bi-weekly
• Shift/
  
  Work Schedule:
  
  Monday - Friday
• Department/Branch: Community Services, Customer Service
• Job Location: Fort Mc Murray
• Pay Level: PL5 (70%)
• Rate: $28.74
• COLA: Bi-Weekly - $480
• Posted: 02/03/2026
• Closing Date: 15/03/2026
• Posting Type: Internal and External

Be the difference in someone’s day. At the heart of the Regional Municipality of Wood Buffalo, our Community Services team is all about people. Whether you’re supporting the RCMP, building partnerships, or answering resident inquiries through Pulse, you’re helping create safe, connected, and thriving communities. We’re united by one purpose: serving people and strengthening the region. If you're passionate about making a real difference and want to be part of a collaborative team that supports every corner of the municipality, this is your opportunity to help build a better tomorrow.

This Summer Student position will provide support in the Customer Service Branch of the Community Services Department. The student will assist with various administrative and customer service activities in the assigned area from May 2026 to August 2026. This position is within the CUPE 1505 Bargaining Unit and is located in the community of Fort McMurray, the Regional Municipality of Wood Buffalo’s urban centre.

• Work with the Customer Service Team and assist with receiving and processing payment for a variety of municipal services including but not limited to utilities, property taxes, permits, collections, and licences.
• Adhere to cash handling procedures and balance cash float daily.
• Implement, create, and maintain documents such as invoices, files, expenses, notifications, spreadsheets, statistical reports, presentations, and other related documentation.
• Provide reception and customer service duties, including responding to enquiries from a variety of platforms in a prompt, courteous, and professional manner.
• Collect, compile and assemble reports and statistical information for distribution internally and externally.
• Accurately process information into computerized systems.
• Perform other related duties as required.

• Proven ability to take accurate notes and minutes.
• Ability to work independently and accomplish multiple tasks with deadlines.
• Ability to adapt to changing practices and work demands.
• Must have proven interpersonal, organizational, and communication skills.
• Proficient in various computer programs (MS Word, Excel, Outlook, and PowerPoint).

• High School Diploma or GED equivalent is required.
• Successful completion of one (1) year of post-secondary education is required.
• Candidates must be returning to full-time post-secondary studies for the Fall 2026 semester to be eligible for this position.
• Preference will be given to students enrolled in post-secondary Office or Business Administration programs.

• Proof of full-time post-secondary enrollment for the Winter 2026 and Fall 2026 semesters.
• A copy of a High School Diploma or GED equivalency.

A lottery system may be used for selection should the number of eligible applicants exceed the available positions.

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal proactive equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.

To apply:

Please visit our website at  Current employees must apply through the internal careers site. We appreciate the interest of all applicants; however, only those individuals selected for interviews will be contacted. Late applications will not be accepted.