Service Writer Role at Birch Mountain Enterprises

Birch Mountain Enterprises is hiring an experienced Service Writer for its Fort McKay location. This full-time role emphasizes effective communication, scheduling, and maintaining high service standards in a supportive environment.

As a Service Writer at Birch Mountain Enterprises, you will play a crucial role in facilitating operations at the Fort McKay Incubator Park. This position includes coordinating shop activities, managing ongoing repair work, and ensuring customer satisfaction through process optimization. Excellent communication and organizational skills are essential for success.

Key Responsibilities:

• Coordinate daily maintenance shop operations

• Schedule repairs and manage work orders

• Maintain detailed records of all service conducted

• Create and track cost estimates and parts needed

• Provide reports on equipment downtime and issues

Requirements:

• 3-5 years as a Service Writer or similar role

• 3-5 years of administration experience

• Extensive Heavy-Duty Mechanical knowledge

• Minimum Class 5 driver’s license

• Proficient in Microsoft Office and maintenance software

Utilize your mechanical and organizational skills at Birch Mountain Enterprises to enhance service quality and efficiency.
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