Family Support Worker II, Casual
Listed on 2026-02-15
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Child Care/Nanny
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Social Work
Community Health, Family Advocacy & Support Services
The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.
The PositionThe Family Support Worker works directly with families, youth, children and adults to facilitate home and community visits aimed at strengthening and preserving families. Family Support Workers convene and facilitate family care teams to provide support and ensure best outcomes. The Family Support Worker will be available on a casual basis.
Must be prepared to travel and be able to work a flexible schedule including weekdays, evenings and weekends.
** Qualification requirements deem this to be Family Support Worker level 2.**
Once hired, Casual employees are contacted to work a variety of shifts (based on availability) to cover staff illness, LOA, vacation etc. in Strong Families programs located in Fort McMurray.
This position requires Union membership with CUPE 2559.
In Your Role You Will- Provide flexible and responsive support to address children, youth, family or caregiver needs.
- Oversee and manage service plan goals and objectives.
- Provide care through individual program plans while respecting choices, decisions and needs of families.
- Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
- Accommodate and respect cultural, social and religious heritage.
- Collaborate and/or work as team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
- Conduct family visits in the community and is available for evening/weekend visits and/or on standby as required.
- Prepare and submit reports as per specifications and deadlines.
- Adhere to protocols that relate to abuse and appropriately reports safety concerns.
- Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
- Represent Taproot with professionalism and respect within our communities.
- Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards.
- Knowledge of Indigenous culture is beneficial.
- A detailed Family Support Worker 2 job description is available upon request.
- Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
- 2+ years’ experience working with families.
- A Diploma or Degree in Social Work, Child and Youth Care, Early Childhood Education, Social Sciences, Human Services, or a related field; or current enrollment in one of these programs.
- Other combinations of education and experience may be considered.
- Class 5 Alberta Driver’s License, appropriate insurance and clear Drivers Abstract (free of DUI, distracted driving, multiple speeding tickets).
- Reliable vehicle with backseat for transporting children in care seat (supplied).
- Computer skills - required for emailing and document preparation, as all files are electronic.
- First Aid/CPR and Suicide Intervention certificates or attend employer-provided training.
- Preference will be given to applicants of…
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