Servicenow Business Analyst

* Description
* Job Description:

Come join one of our high performing teams responsible for building and supporting enterprise open systems platform of the Defense Information Systems Agency "DISA" and their mission to meet the changing needs of the Department of Defense's ISP for 2.5 million users. The Service Now Technical Business Analyst Lead will serve as the key technical resource leading the strategy and all Business Analyst aspects for the development, support, and maintenance of the Service Now TSOM and OMT implementation.

The successful candidate will have fluency in Service Now including SAM processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices.
Your passion and values might be a good fit for our teams if you answer "yes" to the following questions:
Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being?
Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
Are you comfortable with proactive outward communication and technical leadership?
Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
Do you have the flexibility, creativity, and resilience to pivot the mission for success?
Do you have the courage to make tough ethical decisions with pride, transparency, and respect?
Mentorship & Career Growth:
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced engineers will be assigned to new hires for one-on-one mentoring, collaborative code reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
High Level Business Analyst Expertise
High level experience with a broad experience with the Service Now platform and effective in setting a clear vision based on Service Now capabilities and industry best practices.
High level experience working with Service Now Asset Management modules
High level experience gathering requirements and developing business processes.
Factors to Help You Shine (Required Skills):
These skills will help you succeed in this position:
Effective leadership communications and team player (externally /externally)
Experience gathering requirements and buidling user stories for TSOM and OMT Service Now Modules
Experience designing and developing Service Now process flows/workflows
Effective executive/stakeholder level briefings
How to Stand Out from the Crowd (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
Service Now Certified Implementation Specialist (CIS) a plus
Agile development cycle

Experience with process flow documentation creation.
Strong verbal and written communication skills.
Day to Day Responsibilities:
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like a mission you want to be a part of, keep reading!
Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status.

We are excited for you to take your place in our Leidos Family.
Find your "Why" with us!
Serve as the Service Now Technical Business Analyst is responsible for implementing a Service Now solution design using best industry practices.
Provide Business Analyst leadership
Facilitate effective communications within a complex matrix organization (internal/external teams).
Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
Design and develop solutions within the Service Now environment that meet the customer requirements.
Participate in discovery sessions and process definitions with the project team and developers.
Work with advanced technical principles, theories, and concepts.
Challenge with working on complex technical problems and providing innovative solutions.
Work with highly experienced and…