Business Analyst-ServiceNow Security Clearance
Job in
Fort Meade, Anne Arundel County, Maryland, USA
Listed on 2026-06-24
Listing for:
TEKsystems c/o Allegis Group
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Top Skills' Details
1 Business Analyst Experience specifically within Service Now TSOM "Telecommunications Service Operations Management" and OMT "Order Management for Telecommunications"
2.
Experience with requirements gathering and creating user stories within TSOM and OMT
3. Active Interim Secret or Fully Adjudicated Secret Clearance
Job Description:
Come join one of our high performing teams responsible for building and supporting enterprise open systems platform of the Defense Information Systems Agency "DISA" and their mission to meet the changing needs of the Department of Defense's ISP for 2.5 million users. The Service Now Technical Business Analyst Lead will serve as the key technical resource leading the strategy and all Business Analyst aspects for the development, support, and maintenance of the Service Now TSOM and OMT implementation.
The successful candidate will have fluency in Service Now including SAM processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices. Mentorship & Career Growth:
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced engineers will be assigned to new hires for one-on-one mentoring, collaborative code reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
Senior Level Business Analyst Expertise
Senior level experience with a broad experience with the Service Now platform and effective in setting a clear vision based on Service Now capabilities and industry best practices.
Senior level experience working with Service Now Asset Management modules
Senior level experience gathering requirements and developing business processes.
Factors to Help You Shine (Required Skills):
These skills will help you succeed in this position:
Effective leadership communications and team player (externally /externally)
Experience gathering requirements and buidling user stories for TSOM and OMT Service Now Modules
Experience designing and developing Service Now process flows/workflows
Effective executive/stakeholder level briefings Desired
Skills:
Showcase your knowledge of modern development through the following experience or skills:
Service Now Certified Implementation Specialist (CIS) a plus
Agile development cycle
Experience with process flow documentation creation.
Strong verbal and written communication skills.
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