ServiceNow System Administrator, TS/SCI Scope Polygraph Security Clearance Required
Listed on 2026-07-01
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IT/Tech
Systems Administrator, IT Support, IT Consultant, Cybersecurity
Service Now System Administrator, TS/SCI with a Full Scope Polygraph Security Clearance Required, Fort Meade, MD
The qualified Service Now System Administrator must have an active TS/SCI with a Full Scope Polygraph security clearance. This position is 100% Onsite.
We are seeking an experienced Service Now Systems Administrator to join the team in support of Federal Government clients. As the Service Now Systems Administrator, you will be responsible for maintaining and optimizing Service Now instances, ensuring system performance, and implementing new features and functionalities.
Service Now System Administrator Responsibilities:
- Configure and maintain Service Now instances, including user management, role-based access control, and security settings.
- Implement, configure, and customize Service Now applications, such as Incident Management, Problem Management, Change Management, and Service Catalog.
- Integrate Service Now with other systems, data sets and tools used by Federal Government clients.
- Monitor system performance, identify bottlenecks, and implement optimizations.
- Provide technical support and troubleshoot issues reported by users.
- Develop and maintain system documentation, including admin guides, knowledge articles and user manuals.
- Stay current with Service Now updates, patches, and best practices.
- Collaborate with cross-functional teams to understand business requirements and deliver effective solutions.
Service Now System Administrator
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience as a Service Now Administrator.
- Service Now System Administrator Certification.
- Strong knowledge of Service Now configuration, customization, and integration.
- Experience with IT Service Management (ITSM) processes and best practices, such as Information Technology Infrastructure Library (ITIL).
- Familiarity with scripting languages, such as JavaScript and Power Shell.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to obtain and maintain an active TS/SCI clearance.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
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