Principal System Administrator

Role Summary

Principal System Administrator – Fort Meade, MD vicinity. Position location is subject to change based on central MD client needs.
TS/SCI clearance with polygraph required.

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Manage daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide support for escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization; perform system capacity analysis and planning.
• Provide in-depth experience in troubleshooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage Unix and Windows (or other applicable) operating systems and install/load OS software, troubleshoot, maintain integrity, and configure network components, and implement OS enhancements to improve reliability and performance.
• Support the design of systems, mission architecture, and associated hardware.
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
• Analyze and resolve complex problems associated with server hardware, applications, and software integration.

• Fifteen (15) years experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor’s degree in a technical discipline from an accredited college or university, or five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Five (5) years experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.

• Experience with ELK, Tripwire, VMware, Red Hat SELinux security tool suite.

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401(k) – company matches 6% of employee contributions.
• Time off: 11 standard holidays and 25 days PTO.
• Career development: career counseling and individualized development plans, including education and training.
• Employee referral bonuses for successful hires.

Themis Insight is an Equal Opportunity/Affirmative Action employer. Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.