Hardware Technician - Level 1; Voice IT Field Support Specialist

Hardware Technician - Level 1 (Voice IT Field Support Specialist)

Location:

Ft. Meade, Maryland

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high‑end network and security consulting to Department of Defense and Intelligence Community clients. We are seeking a Level 1 Hardware Technician to support a client located in the Annapolis Junction, MD area.

• Conduct site surveys; assess and document current site configuration and user requirements.
• Analyze existing requirements and prepare specifications for hardware acquisitions.
• Develop hardware installation schedules.
• Prepare drawings documenting configuration changes at each site.
• Prepare site installation plans.
• Configure computers, communications devices and peripheral equipment.
• Train site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment, including associated cabling.
• Maintain government and/or vendor‑manufactured fiber optic/Ethernet cables & telephone systems.

Required clearance:
Active TS/SCI with polygraph. Candidates must also have a valid driver’s license and an acceptable driving record.

• Minimum education:
  
  High school or GED.
• 0 to 2 years of experience, or an AA/BS in a technical field as a substitute.
• 8570 Certification;
  Security+ preferred.
• Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
• Experience with Windows installation, software, applications, antivirus, and patches.
• Strong ability to read and understand technical manuals and schematics.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access).
• Effective time and priority management.
• Ability to work efficiently with minimal supervision and remotely with end‑users.
• Familiarity with Active Directory security policies.
• Excellent analytical, problem‑solving, and communication skills.
• Availability to work an 8‑hour shift between 6 a.m. and 6 p.m. as determined by management.

Must be able to lift up to 50 pounds and may be required to drive a company vehicle. Typical duties involve significant lifting, carrying, pushing, and pulling; occasional stooping, kneeling, crouching, and crawling; and periodic work in tight areas.

Salary range: $31,000 – $71,000, depending on experience and contract. Benefits include up to 3 weeks paid vacation, 11 paid holidays, health care (single and family) immediately, and a 401(k) plan with employer match.

Stratum Networks, Inc. is an equal opportunity employer and participates in E‑Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by law.